Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
This is a front-line operations role that is accountable for freight order data entry, appointment scheduling, and trip monitoring as well as working directly with our Customer Account Managers to develop customer relationships, monitor daily customer activity Responsible for performing load planning assignments, including determining capacity needs, understand HOS to increase driver productivity, utilization of equipment, and reducing empty miles to meet all customer requirements & ensure safe deliveries. Applies principles, concepts, practices and standards of a professional field to complete a variety of ongoing assignments and projects; analyzes quantitative information and applies professional judgment to resolve a variety of issues; affects team effectiveness through responsibility for the quality of own work and fill in as needed.
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0 Service Contract Administrator jobs found in Mcallen, TX area