Service Contract Administrator jobs in Portland, OR

Designer Showroom Builder of Relationships Associate

Contract Furnishings Mart is a 42 year family owned business serving the flooring, cabinet, tile and countertop industry since 1981. In our 19 beautiful showrooms, we help people solve their remodeling/building needs for all hard surfaces. We build relationships with our customers by first building a relationship with you.

The Designer Showroom Customer Service Associate is responsible for meeting with customers in our showroom to determine their design/project needs in the selection of tile, wood, stone, countertops and flooring. Our customers can be walk-in, by phone or email. Our team is on salary so there is no need to fight for commissions. No cold calling at all. We cultivate an amazing team environment working together to serve our customers.

If you enjoy being helpful with customer service, are a self-motivated and detail-oriented individual, with the need to continue learning then Contract Furnishings Mart (CFM) will provide the tools and training you need to achieve outstanding success as our next Interior Design Showroom Representative. We're looking for someone who takes pride in helping clients solve their project needs, from start to finish. Your daily motivation is to create and maintain trusting and long-lasting relationships that keep customers coming back year after year.

What you'll do:

• Sell flooring, tile/stone, countertops and cabinets and their coordinating maintenance and installation products.
• Greet customers on the sales floor, listen to their wants and needs and educate them on the best solution.
• Keep up-to-date on the wide selection of products we offer, along with the pros and cons of each product to help our customers make informed decisions
• Be part of a greater team and work together to ensure customer satisfaction
• Build relationships with customers and client base to earn their trust
• Place orders with suppliers and manufacturers
• Maintain organization, cleanliness and general aesthetic in the showroom in a professional manner

What you'll bring:

• Background in design, construction, showroom and/or education in interior design
• Knowledge of hard surface flooring is a plus
• Knowledge of RFMS a plus
• Excellent communication and interpersonal skills both written and verbal
• Strong analytical skills and attention to detail
• Time management skills and the ability to follow-through
• Motivations to exceed expectations and taking initiative
• Flexible attitude, team oriented, highly personable and positive attitude
• Proficient in basic math skills
• Basic computer knowledge, including Microsoft Office Suite
• Ability to lift 10-25 pounds to replace samples of products back into place
• Ability to be on your feet standing for periods of time

What we bring:

CFM is a fun, fast-paced, family-owned wholesale company who sells flooring, tile, countertops and cabinets. We've been in business for over 42 years, with multiple locations in the Pacific Northwest. We believe in taking care of our customers, working together, and having a great time doing it. No two days are the same. Our showroom is open Monday-Friday 8-5 with extended evening hours on Wednesday which is still an 8 hour shift. Part of the team comes in 8-5 part comes in 10-7 on a rotating basis. We are a family-oriented team looking for someone eager for a long-term position where you can grow!

• Very competitive salary plus bonus
• Full medical benefits
• Paid time off - Vacation/sick time
• 401K with Company contribution

CFM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees.

What to do next:

If this position excites you and our company sounds like a place you will flourish and feel at home, please forward your resume to this posting or call or text to Dana at 503-542-8905

Work Remotely

• No

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Sales Experience: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Ability to Relocate:

• Gresham, OR: Relocate before starting work (Required)

Work Location: In person