Service Contract Administrator jobs in Reading, PA

Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Warranty/ Service Administrator
  • JB Poindexter & Co
  • Reading, PA FULL_TIME
  • How You Will Make an Impact   The Warranty / Service Administrator is responsible for reviewing, processing and closing warranty claims, as well as assisting with department functions. This role works very closely with multiple departments including, but not limited to, the Parts and Service Department.   The Nuts and Bolts Process factory warranty claims (online or manually) efficiently and accurately by obtaining warranty authorization prior to work beginning Upload all necessary documents for warranty authorization and follow any/all procedures as prescribed in the manufacturer’s warranty policy and/or procedure manuals Ensure all policies and procedures have been followed by technicians prior to processing paperwork or signing off on technician hours applied to warranty claim Follow up on all warranty receivables to ensure payment is received in a timely manner Communicate with Service Advisors and technicians as needed for diagnosis, authorization and/or repairs Process and enter all service orders accurately and efficiently Maintain accurate information in the service system by updating changes throughout the day as the changes occur, for both warranty claims and service orders Answer incoming telephone calls from manufacturers (warranty claims) and/or customers (service orders), always responding in a courteous and professional manner   Required Credentials Proficient computer skills including Excel, Word, and PowerPoint Excellent problem solving skills and the ability to identify root cause Ability to resolve issues in a professional and tactful manner over the phone and in person The ability to collaborate with a multi-department team May require knowledge of navigating into BOM, finding parts, and locating drawings, reading and understanding Engineering drawings Ability to manage multiple tasks in a busy environment, with urgent deadlines, multi-task and prioritize Excellent organizational skills, as well as strong attention to detail How We Make an Impact At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America.   Take the next step in your career and come get paid to play with trucks!   Some of Our Total Rewards We offer big company perks with small company culture: Comprehensive benefits package including Medical, Dental, Vision and Life 401(k) Savings Plan with Company Match Tuition Reimbursement 10 paid holidays Generous Footwear, Eyewear, and Safety Equipment Discount Program Paid Training and Development Programs   J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about careers with Reading Truck visit:  https://www.readingtruck.com/about/careers #LI-DP1
  • 25 Days Ago

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VIP & Guest Service Administrator
  • PENN Entertainment, Inc.
  • Wyomissing, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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Service support coordinator
  • Service Access & Management, Inc
  • Reading, PA FULL_TIME
  • Our vision is to leave EVERYONE we meet, BETTER OFF ! We believe... We consider our employees to be our most valuable asset. People are to be treated with dignity and respect in every interaction. Div...
  • 1 Day Ago

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Plumbing Service Technician
  • Service 360 Group
  • Reading, PA FULL_TIME
  • Service 360 Group in Reading, PA is actively seeking a motivated full-time Plumbing Service Technician to repair, replace, and maintain piping systems while exhibiting high levels of customer service....
  • 16 Days Ago

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Customer Service Representative
  • Service Electric Cablevision
  • Birdsboro, PA FULL_TIME
  • We are seeking an on site Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Re...
  • 16 Days Ago

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Plumbing Service Technician
  • Service 360 Group
  • Reading, PA FULL_TIME
  • Service 360 Group in Reading, PA is actively seeking a motivated full-time Plumbing Service Technician to repair, replace, and maintain piping systems while exhibiting high levels of customer service....
  • 16 Days Ago

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0 Service Contract Administrator jobs found in Reading, PA area

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Electronic Field Mapping Lister - NSDUH
  • RTI International
  • Reading, PA
  • The pay rate for this part-time position is $18/ hr based on experience and geographic location. This position falls und...
  • 4/26/2024 12:00:00 AM

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Administrative Coordinator
  • Yoh, A Day & Zimmermann Company
  • Exton, PA
  • Job Description Job Description Admin Coordinator needed for a contract opportunity with Yoh Scientific’s client located...
  • 4/26/2024 12:00:00 AM

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Administrative Assistant II
  • Penn Medicine Lancaster General Health
  • Lancaster, PA
  • Summary 1.0 FTE No holidays or weekends Hours 0800-1630 Manage Nursing Directors and related work Job Description POSITI...
  • 4/26/2024 12:00:00 AM

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Administrative Assistant (Mid-Atlantic Office)
  • PJ Dick-Trumbull-Lindy Group
  • West Chester, PA
  • Our Mid-Atlantic Regional office is looking for a dynamic Administrative Assistant with the personality, professionalism...
  • 4/26/2024 12:00:00 AM

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Technical Assistant, Engineering
  • Piasecki Aircraft Corporation
  • Coatesville, PA
  • Job Description Job Description SUMMARY: The Piasecki Aircraft Corporation Technical Assistant is responsible for hands-...
  • 4/23/2024 12:00:00 AM

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Office Manager
  • Contemporary Staffing Solutions
  • Exton, PA
  • Job Description Job Description We are looking to hire an Office Manager to join our team! You will be responsible for o...
  • 4/23/2024 12:00:00 AM

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Assistant Chief Deputy (Coroner Department)
  • Berks County
  • Reading, PA
  • Job Description POSITION SUMMARY: The Assistant Chief Deputy, under the policy direction of the Coroner and direct overs...
  • 4/23/2024 12:00:00 AM

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Executive Administrative Assistant
  • Eden Resort & Suites
  • Lancaster, PA
  • Description The Executive Administrative Assistant is responsible for maintaining the administrative organization and ef...
  • 4/22/2024 12:00:00 AM

Reading (/ˈrɛdɪŋ/ RED-ing; Pennsylvania German: Reddin) is a city in and the county seat of Berks County, Pennsylvania, United States. With a population of 87,575, it is the fifth-largest city in Pennsylvania. Located in the southeastern part of the state, it is the principal city of the Greater Reading Area, and is furthermore included in the Philadelphia-Reading-Camden PA-NJ-DE-MD Combined Statistical Area. The city, which is approximately halfway between the state's most populous city, Philadelphia, and the state capital, Harrisburg (as well as about halfway between Allentown and Lancaster)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Service Contract Administrator jobs
$59,524 to $80,451
Reading, Pennsylvania area prices
were up 1.5% from a year ago

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