Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
CONTRACT ADMINISTRATOR
DEPARTMENT: Contract Administration
REPORTS TO: Supervisor, Contract Administration
FLSA STATUS: Exempt
SUMMARY
Prepare bids, prepare and enter orders. Negotiate and acknowledge contract orders, terms and conditions including dates, warranties, guarantees, insurance, and bonds. Communicates with various Aqua departments and customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Prepare and transmit sales proposals and bid packages by utilizing system databases and communicate with and is liaison with various Aqua departments.
2. Prepare and perform order entry including documentation requirements.
3. Communicate with various Aqua departments and customers to determine outcome of bids and contract compliance needs such as special warranties, bonds, insurance, and other special project requirements.
4. Negotiate and acknowledge contract orders, terms and conditions including dates, warranties, guarantees, insurance, and bonds.
5. Maintain project/order information databases and bond/certificate of insurance records.
6. Involvement in keeping Contract Admin S&M Index Procedures up to date.
7. Backup other domestic and International Contract Administrators
8. Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Must be computer literate and have familiarity with MS Office and Adobe Acrobat software. Proficient typing skills and ability to operate a calculator, a copy/fax/scanner machine.
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
Usual office working conditions with moderate noise such as computers and printers, telephones and copy machines.
MINIMUM QUALIFIECATIONS
Associate Degree plus a minimum of 5 years of related training and experience or any equivalent combination of training and experience.
CUSTOMERS
Internal - 60% External - 40%
Job Type: Full-time
Pay: $67,742.00 - $90,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person
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