Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
John Deere Construction Equipment Dealership with multiple locations serving Southern California, Nevada and Idaho is looking for a Service Writer/Administrator for our Santa Maria, CA location.
Purpose:
Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.
Job Responsibilities:
This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.
EDUCATION and/or EXPERIENCE
Preferred two-year college degree (AA or AS – Bachelor’s degree preferred) and two years of related industry experience or equivalent combination of education and experience.
Required Qualifications:
Relationships and Roles:
Other Requirements:
Physical Demands:
Benefits:
Salary: $22.00 - $28.00 per hour (Actual hourly will based on skills and experience)
EEOC STATEMENT:
Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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