Service Contract Administrator jobs in Vallejo, CA

Why you'll love working for Caltrol:

Caltrol is recognized as a leading provider of automation including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent. 

Caltrol is an employee-owned company headquartered in Las Vegas with offices across 4 states (CA, AZ, HI) and one outside the U.S. As an owner, you will be part of an essential and meaningful organization. You’ll find the resources and opportunities to make significant contributions with prospects for career growth and satisfaction. You will work in a team driven culture with talented managers and inspiring coworkers to support you.

What you'll be doing:

• Provide quotes to customers that match their parts and delivery requirements.
• Customer follow-up.
• Gather required information from customers to help identify parts needed.
• Enter customers' orders, stock orders, purchase orders, change orders, and invoicing credits accurately into Caltrol’s business systems.
• Track orders to ensure customer’s expectations are being met, expediting orders when needed.
• Work with internal software systems to obtain parts data.
• Enter orders into external vendor business systems.
• Communicate with customers via phone and email.
• Parts detailing.
• Perform other duties as required. 

What we’re looking for:

• High school diploma or GED equivalent. 
• 3-5 years' experience as an inside salesperson or procurement person.
• Valid Driver's License and clean driving record. 
• Excellent computer skills and proficiency with MS Office (Outlook, Word, Excel).
• Strong customer service skills.
• Strong organizational and time management skills. 
• Some technical background.
• Team attitude and willingness to assist.
• Works with a high level of accuracy. 
• Must be flexible and willing to take on additional tasks as job requirements may change.

Hiring Range:

The hiring range for this position is $25.00 - $30.00 This is the pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate along with the requirements of the position. 

What we offer:

• Employee Stock Ownership (ESOP) opportunities Quarterly Profit Sharing
• Generous paid time-off 
• Medical, Dental, Vision – all effective 1^st day of the month after your hire date
• HSA (with employer contribution) and FSA
• Comprehensive supplementary benefits
• Wellness Benefits
• 401(k) with employer match
• Employee Assistance Programs
• Company paid life insurance and buy up options
• Pet Insurance
• Legal Insurance
• Student loan repayment match
• Tuition reimbursement

Work Schedule:

Typical work week is Monday - Friday. Willingness to work overtime when needed to assist customers and meet their expectations. 

Physical Demands: 

Physical demands are consistent with a standard office environment. Periods of prolonged sitting and working on a computer. A standing desk may be provided if accommodations are requested.

Travel:

Negligible. On rare occasions, will travel for company trainings.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.