Ship Engineer jobs in Dallas, TX

Job Description

Position Summary

The Customer Sales Associate (CSA) is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of Ship It & More’s products and services. The CSA has extensive interaction with customers and produces complex orders and operates a wide variety of equipment. This Team Member may manage the tracking process, coordinate production, coordinate pick-ups and deliveries and perform final quality-checks on-site with Parcel Carriers. CSA works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives. A CSA MUST have sales experience.

General Duties and Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to all customers
• Grow revenue through customer education of business solutions and product offerings (e.g., Professional Packing, Color, Black & White Copy, Signs & Graphics, Holiday and Promotional, and Local Products)
• May take customer orders, give pricing information in accordance to customer pricing agreements and recommends products and services
• Use a consultative selling approach
• Project hunt for new business on site as appropriate to the onsite location
• Identify and grow new and existing onsite customer accounts using resources available
• Responsible for customer retention/recovery activities
• Manage bid follow up and consult on complex orders
• Maintain and regularly update customer data base and other systems and reports as required
• Meet the on-site guidelines (safety training, background check and any other requirements) Follow Ship It & More standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
• May assist with financial reporting including daily sales, close-outs and bank deposits
• All other duties as needed or required

Minimum Qualifications and Requirements

• High School Diploma or equivalent education
• 1 year of specialized experience is recommended but not required
• Excellent verbal and written communication skills
• Must be able to pass a background check, drug test, and have a valid State issued ID
• Must be able to work a flexible schedule

ESSENTIAL FUNCTIONS

• Must have a minimum of 1-year sales/customer service experience
• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, communicate effectively with customers, vendors, and other team members
• Must be able to multitask
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the Ship It & More business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
• Ability to type a minimum of 10 words per min
• Must have knowledge of Microsoft Word and Excel

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by Ship It & More are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. Ship It & More will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with Ship It & More, please email us at the email provided for this position.

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Retail Associates & Cashiers: 1 year (Preferred)

Ability to Relocate:

• Whitesboro, TX 76273: Relocate before starting work (Required)

Work Location: In person