Shipping Operations Manager manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Being a Shipping Operations Manager ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Additionally, Shipping Operations Manager develops and maintains relationships with carriers, freight forwarders, and vendors. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Shipping Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Shipping Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Why Valvoline Global Operations?
Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.
As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.
Our corporate values of care, integrity, passion, and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.
When you join Valvoline Global, you join a culture that is committed to treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.
Careers for the Driven
Valvoline has a rewarding opportunity as a Retail Services Operations Manager - Express Care. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.
Valvoline Global Operations Headquarters is located in Lexington, KY. We prefer local candidates willing to work an in-office work schedule (3 days per week). We are also open to candidates living in nearby markets (i.e. Cincinnati and Louisville), willing to visit HQs as needed.
How You’ll Make an Impact
The Retail Services Express Care Operations Manager reports to the Express Care Program Director and will be responsible for establishing operations expertise in Express Care workshops around the globe to distinguish these workshops from competitive programs and deliver sustainable, profitable growth for both workshop owners and the Valvoline Express Care business. This role defines the global standards for how an Express Care workshop should operate and establishes KPIs for performance. This role develops global processes, procedures, resources, and training needed to deliver operations excellence and sets region teams up to successfully localize and install them within the workshops. The Express Care Operations Sr. Manager collaborates closely with regional Business Advisors to deliver effective, value-add engagements with workshop operators and technicians making Valvoline an indispensable partner. This role must also perform in an ambiguous setting taking on new responsibilities as the business evolves.
In the role, you would be responsible for:
What You’ll Need
What Will Set You Apart
Benefits That Drive Themselves
*Terms and conditions apply, and benefits may differ depending on position.
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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