Shipping Operations Manager jobs in Saint Petersburg, FL

Shipping Operations Manager manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Being a Shipping Operations Manager ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Additionally, Shipping Operations Manager develops and maintains relationships with carriers, freight forwarders, and vendors. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Shipping Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Shipping Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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MVS/Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Pinellas Park, FL FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary Manage all vehicle services, equipment, service associates and service instruction to increase capacity utilization through efficient/effective processing of tire and service demand. Responsibilities The responsibilities and duties of this role include, but are not limited to: Manages Overall Automobile Service Operations (~30% of time) Manages all automotive service functions by overseeing continuous flow production through the proper implementation of the Integrated Store Operating System. Manages parts inventory and outside purchases, including assisting in maintaining stock inventory levels to minimize outside purchases. Manages the return of unused parts to vendors, including following up on credits, invoicing, etc. Reviews shop area, equipment and teammates for compliance with company safety procedure. Is familiar with basic OSHA laws. Is responsible for control of store assets in service department area. Is responsible for shop safety including, but not limited to, use of and maintenance of safety equipment, i.e. glasses, eye wash stations, first aid kits, etc. Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service Department. Maintains ultimate performance standards and holds vehicle service teammates accountable through performance appraisals. Assists technicians in sophisticated diagnostics as needed. Manages all automotive service functions. Visually reviews all service tickets, prices and prioritizes each ticket while coaching associates on technical and sales skills. Conducts intermittent reviews of Service Teammate inspection & service quality with a goal of eliminating documentation errors and missed add on sales opportunities. The MVS is the last line of defense for inspection quality with a goal of eliminating documentation errors and missed add on sales opportunities. Manages People (~30% of the time) Directly and indirectly hires service department associates. Interviews prospective employees, determining qualifications for open positions and assists Store Manager on final employment decisions. Supervises the work of technicians and service personnel, planning and scheduling their duties, assigning special work duties, and following up on completion of assignments. Ensures that the service department is staffed at the optimum level of number and quality of teammates. Creates a highly motivated team environment/climate. Is responsible for vehicle service teammate area organization and professionalism to provide both a positive teammate and customer experience (this includes teammate changing areas, stock room, restroom and break areas). Develops technicians at every level. Specifically grows lower-level technicians by putting them with the right person to shadow, teaching processes/procedures and ensuring safety so they can develop into a higher-level technician. Responsible for vehicle service teammate development through mentoring, leverage of BSRO education opportunities, assistance in certification attainment and communication of career progression opportunities. Establishes performance standards and conducts individual employee performance appraisals. Conducts group meetings with associates. Customer Service and Sales Activities (~30% of the time) Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone. Handles customer complaints and tire adjustments. Develops customer loyalty and retention through relationship selling. Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc. Keeps current on special event promotions for suggestive selling. Meets or exceeds customer’s service expectations. Assists BOSS on more complex repair estimates Solicits and promotes customer use of CFNA Credit Card as frequently as possible. Miscellaneous Functions (~10% of the time) Opens and/or closes the store as required and directed, which includes cash control and asset protection. Attends all store, area, and special meetings as required by store or area management. As needed, helps to unload merchandise shipments, changes and balances tires in the service department, constructs store displays, and performs other duties that are necessary to meet customer relationship requirements. Practices courtesy, honesty, and good judgment with all customers and store teammates. Other duties and tasks as assigned by store or area manager. PREFERRED QUALIFICATIONS • 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate PHYSICAL DEMANDS Customer Service Sales floor counters are between (39in. & 44in.) Paperwork and printers are between (18in. & 39in.) Operate computer to look up parts and materials as well as invoice customers Work directly with customers throughout the day Retail locations can see between 15 and 55 customers per day depending on the location Management Activities Daily duties involve management of a 3 to 25 bay retail automotive service store. Stores are open 7 days per week, 77 to 91 hours, and constant adjustments in staffing levels are required to handle the fluctuating sales/work flow Coaches, leads, and motivates 6 to 21 teammates Constantly move about the store sales floor with customers, the stock room which is usually at least two stories, the outside concourse to meet and greet customers in their cars, and the car service department where the bulk of the daily business takes place. Perform computer work for ordering and receiving products Make calls to outside suppliers for parts and equipment as needed May travel to meeting locations Store Upkeep May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store May stack tires outside store for displays between (1in. & 72in.) Store displays are between (1in. & 75in.) Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.) Setup and take down signs outside the store as needed Spray tires with black paint prior to putting on display to cover manufacturing lines Use a dry mop or broom if needed to keep the floor clean Stock paper products and soap in the restrooms Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean All cleaning supplies and paper products weigh less then (5 lbs.) Store Deliveries Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location Storage racks are between (4in. & 106in.) Depending on the retail location, tires can be stored in the following manner Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks. Roll tires to storage and place in storage racks Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks Roll tires to storage and place into stacks Tires weigh between (11 lbs. & 72 lbs.) Majority of tires weight between (27 lbs. & 35 lbs.) Vehicle Service Opening doors requires (20 to 45 lbs.) of lifting force Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight Drive customer vehicles Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.) Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store Supplies weigh between (1 & 42 lbs.) Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force Adjusting arm length requires (3 to 22 lbs.) of force Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet WORK ENVIRONMENT Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 – 91 hours and constant adjustments in service staffing levels are required to match the sales/work flow. The Manager of Vehicle Services indirectly directs 3-8 employees in an of the store which has: Cold work environment in the winter with cold cement floor. Hot work environment in the summer. Need for continual implementation/maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment. Minimum Qualifications • High School Diploma or equivalent • 5 years of automotive technical experience with 2 years of engine performance/driveability experience. - Problem solving as it relates to customer complaints - Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles - Must have completed all of the current and required BSRO store education courses & modules required for this position • ASE Certified in (A4) Suspension & Steering, (A5) Brakes, (A6) Electrical/Electronics Systems, (A7) Heating & Air Conditioning, (A8) Engine Performance. • Capacity to lead and coach others - Teammate and customer/communication skills - Ability to recruit and select technicians and general service teammates successfully according to store requirements • Must have completed all of the current and required BSRO store education courses & modules required for this position. Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Based in Nashville Tennessee, Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
  • 9 Days Ago

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Operations Manager
  • ZERO GRAVITY MARKETING
  • Saint Petersburg, FL FULL_TIME
  • As we continue to expand our operations, we are seeking an Operations Manager to join our operations team. The ideal candidate will have a minimum of 3 years of experience in a similar Operations role...
  • 2 Days Ago

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Operations Manager
  • CVS Health Retail
  • Saint Petersburg, FL FULL_TIME
  • The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance w...
  • 1 Month Ago

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Operations Manager
  • FirstService Residential
  • Saint Petersburg, FL FULL_TIME
  • Job Overview: Perform functions to manage all activities related to Operations, manage start-up projects, and provide a wide range of operational support to internal and external clients, guided by pr...
  • 11 Days Ago

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Operations Manager
  • ID Logistics
  • Saint Petersburg, FL FULL_TIME
  • Description Job description ID Logistics is an international contract logistics company with more than 320 sites across 18 countries, representing 5.8 million square meters of warehousing facilities i...
  • 24 Days Ago

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Operations Manager
  • FRSTeam by Rogers
  • Saint Petersburg, FL FULL_TIME
  • About usFRSTeam specializes in the restoration of furniture, garments, other contents, and electronics damaged by smoke, fire, or water loss. We are the industry leader providing this unique service.F...
  • 2 Months Ago

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0 Shipping Operations Manager jobs found in Saint Petersburg, FL area

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Identity Operations Manager
  • General Dynamics Information Technology
  • Tampa, FL
  • Job Description Job Description: The Identity Operations Manager (IOM) provides technical expertise, research, evaluatio...
  • 5/6/2024 12:00:00 AM

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Operations Manager Trainee
  • Ryder System
  • Tampa, FL
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 5/6/2024 12:00:00 AM

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Operations Manager
  • Michaels Stores, Inc.
  • Bradenton, FL
  • Store - BRADENTON, FL Lead the operational processes to deliver sales and profits while protecting our assets. Provide a...
  • 5/6/2024 12:00:00 AM

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Operations Manager
  • Leader Tech
  • Tampa, FL
  • Job Description Job Description Operations Manager Job Description POSITION SUMMARY: The Operations Manager is works in ...
  • 5/5/2024 12:00:00 AM

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Operations Manager
  • Brenntag
  • Tampa, FL
  • Stage Picture: brenntag_other_10.jpg JobTitle: Operations Manager Location: Tampa/USA Employment Type: Employee Operatio...
  • 5/4/2024 12:00:00 AM

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Revenue Operations Manager
  • FinTech Executive Search Consultants
  • Tampa, FL
  • Title: Revenue Operations Manager Location: Tampa, FL (Hybrid -3 days/wk in office) Overview: Our client, a leader in fi...
  • 5/4/2024 12:00:00 AM

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Operations Manager Intern
  • Avis Budget Group
  • Tampa, FL
  • Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 ...
  • 5/4/2024 12:00:00 AM

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Assistant Operations Manager
  • Mattress Firm
  • Riverview, FL
  • Now Hiring! Assistant Operations Manager Is your current job a nightmare? Make it a dream at Mattress Firm®! The Assista...
  • 4/19/2024 12:00:00 AM

St. Petersburg is a city in Pinellas County, Florida, United States. As of the 2015 census estimate, the population was 257,083, making it the fifth-most populous city in Florida and the largest in the state that is not a county seat (the city of Clearwater is the seat of Pinellas County). St. Petersburg is the second-largest city in the Tampa Bay Area, after Tampa. Together with Clearwater, these cities comprise the Tampa–St. Petersburg–Clearwater Metropolitan Statistical Area, the second-largest in Florida with a population of around 2.8 million. St. Petersburg is located on the Pinellas pen...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Shipping Operations Manager jobs
$90,077 to $120,189
Saint Petersburg, Florida area prices
were up 1.1% from a year ago

Shipping Operations Manager in Lawrence, MA
This is a new role and represents a unique opportunity for an experienced operations manager to work for one of the fastest growing brands in the gardening sector.
December 11, 2019
Shipping Operations Manager in Salt Lake City, UT
We are currently looking for a TEMPORARY DEPOT MANAGER based in the Dartford area of the U.K.
December 03, 2019
Shipping Operations Manager in Louisville, KY
An operations manager must have vast organizational and leadership skills.
January 14, 2020