Shipping Specialist prepares shipping documentation and processes orders. Coordinates the preparation and organization of bills of lading, packing slips, invoices, and required export licenses or compliance documents. Being a Shipping Specialist utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions. Troubleshoots shipping delays or changes with carriers and communicates to customers. Additionally, Shipping Specialist ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping non-conformance. Requires a high school diploma. Typically reports to a supervisor. The Shipping Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Shipping Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
General Summary of Duties
Receipt of various physical mortgage packages, including Closed Loan Packages, Credit Packages, Collateral Submissions, Trailing Documents, and Conditions for several departments. Receipt of mortgage documents generally includes the processing of tracking information, sorting the received documents, and scanning into company image repository.
Essential Job Functions and Requirements
Employees are required to identify mortgage documents delivered by mail (or electronically received) and route these documents to appropriate internal workflow. Includes the ability to recognize the difference between numerous types of loan documents, and an understanding of data components needed for proper document check-in.
Working with “Original” client loan documents requires absolute accuracy, and the adherence to company routines and workflows is vital.
File receipts are not always consistent from one day to the next, therefore individuals in this job step are typically asked to cross train in other departments, and functions. Cross training opportunities are not always determined in advance, and may differ to fit each employee, as well as current company needs. This ability to cross train is vital to keeping productivity high, as well as growing personal knowledge base in the mortgage process.
Essential Requirements
Required Education/Work Experience
High School diploma, or equivalent. Previous experience in clerical or administrative job duties is requested, with preference given to those with background in banking, finance or mortgage services.
Required Skills and Abilities
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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