Slot Club Shift Supervisor jobs in Boulder, CO

Description

Do you want MORE Opportunity, MORE Flexibility, MORE Benefits, and most importantly MORE Fun? At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun. If you can answer yes to any of those questions than you might BE A MAVERICK! Team Members Will Enjoy:

• Discounted shift meal and free coffee drink
• Free Gas (Eligible the first of the month following 60 days of employment)
• Free Bus Tickets
• Free covered Parking
• Up to 2 weeks PTO per year
• 6 Observed Holidays with Holiday Pay
• Health Benefits Insurance. Eligible the first of the month following 60 days of employment! Medical, dental, vision, life insurance, short term disability, 401K & more!
• Career Development and Advanced Opportunities
• Tuition Reimbursement
• Flexible work schedules
• Team Member Referral program ($600 per team member referred!)

$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file)**

Slot Manager

Responsible for supervising and coordinating activities of slot department workers to provide service to patrons. Provide excellent guest service. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

• Responsible for ensuring high quality service levels for the Slot Department.
• Supervise Slot attendants.
• Promotes Play Maverick, players card usage, and new enrollments.
• Promotes casino events and promotions to players.
• Ensures Slot Attendants are educated and trained on all relevant slot operational and marketing activities.
• Interact and communicate well with Colorado Division of Gaming.
• Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures.
• Assist in coving shifts for Call Outs, PTO, etc. for Slot staff and Slot Managers (who also perform Manager on Duty responsibilities).
• Ensure proper orientation and training of all Slot procedures.
• Comply with all company and departmental policies and procedures.
• Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
• Approve slot vouchers for payouts as required.
• Monitor operational quality or safety.
• Monitor patron activities to identify problems or potential problems.
• Verbal & aesthetically pleasing communication skills.
• Perform related and/or other duties as required.

Requirements

• Must be 18 years of age or older.
• College degree or equivalent education/experience preferred.
• Must obtain a Key Colorado Gaming License (application must be submitted within 1 month of starting the position).
• Title 31 training.

SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED:

• Positive attitude, self motivated, leads by example, and supports company/departmental goals
• Excellent verbal and written communication skills required.
• Excellent customer service skills a must.
• Must be proficient in MS Word, Excel, and the Internet.
• Solid organizational, time-management and prioritization skills.
• Must work well in stressful, high-pressured situations.
• Honesty and Integrity.