Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
JOB DESCRIPTION: · Training and Supervising Servers, Host/Host and Bus People for Café on the Green and Moose Lodge Boathouse Restaurant as well as cart person for beverage cart for golf course · Participate and contribute to overall a la carte meetings with Chef de Cuisine, Executive Chef and WFCR management · Schedule all staff for restaurant and beverage cart · Supervising staff · Keep customers happy while handling any complaints in a professional manner · Work on the floor of Moose Lodge Boathouse Restaurant while open overseeing daily operations and ensuring effective and professional service to all home owners, members and guests · Cooperate and assist in deliverance of Weddings Events as they relate to use of both Moose Lodge Boathouse Restaurant and Café on the Green as requested · Complete inventories of beverage, supplies periodically ordering all beverages as needed. · Other tasks as required in the general operations and benefit of the Whiteface Club Resort · Prepare and submit yearly budgets (sales and payroll) · Promote individual growth of staff as well as being a positive team leader and influencer COMPENSATION · Salary: $52,000 - $65,000/Year plus bonus · Employee discount bonus. · BONUS: On a la carte sales and Event Assistance o 1% a la carte sales Bonus given at end of completion of each season; November – May, June – October o ½% Wedding & Events Bonus for assistance with weddings & events · Use of all amenities during employee approved times · Fringe benefits to include: o Employer assisted health care including dental and vision