Slot Club Shift Supervisor jobs in Riverside, CA

Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Slot Supervisor
  • Soboba Casino
  • San Jacinto, CA FULL_TIME
  • Summary  

    Slot Supervisors are responsible for the successful operation of the slot floor including verifying jackpot payouts to comply with internal controls and gaming regulations.  Slot Supervisors are also responsible for ensuring guests enjoy the best gaming experience possible by maintaining outstanding guest service delivery by Slot Team Members and resolving disputes as needed.

    Duties/Responsibilities

    • Excellent guest service skills and the ability to use good judgment when dealing with difficult situations.
    • Responsible for direct supervision of slot team members in assigned area.
    • Responsible for maintaining excellent guest service levels in the assigned section at all times by ensuring all slot team members are successfully performing their job duties.
    • Verification and initiation of hand paid jackpots.
    • Assist in completing performance evaluations for slot team members.
    • Recommend and administer progressive management(s) as necessary.
    • Assist the Slot Shift Manager in scheduling of team members for an assigned shift.
    • Maintain an effective daily section schedule for assigned area and recommend/execute changes needed to maintain proper floor coverage.
    • Maintain security of funds and equipment in assigned area/shift.
    • Issue equipment to slot team members.
    • Reports all situations that require attention to the Slot Shift Manager
    • Display good decision-making abilities, motivates slot team members and demonstrates effective supervisory skills.
    • Must adhere to all Soboba Internal Controls and Soboba Casino Resort operational P&P’s.
    • Ensure excellent guest relations are maintained.
    • Interact effectively with all team members and guests exercising tact, diplomacy and patience at all times.
    • Maintain positive interaction with guests and fellow team members on a constant basis.
    • Effectively communicate both verbally and in writing to promote positive and professional image.
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
    • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
    • Ability to write reports, business correspondence and procedure manuals. 
    • Ability to effectively present information and respond to questions from groups Managers/Directors, clients, guests and the general public.
    • Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
    • Perform special projects and other responsibilities, tasks, or duties as requested.
    • Walk/stand and work 90% of shift and work in unfavorable conditions which can occasionally be hot and noisy, grasp, bend, reach, kneel, lift and /or carry tools/supplies.
    • At all times, team members are expected to exemplify the values of Commitment, Humility, Integrity, Respect and Passion.
    • Perform special projects and other responsibilities, tasks, or duties as requested. 

    Performance Requirements 

    • To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.  
    • Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
    • Possess knowledge of various gaming devices and their functions to properly assess different situations that will arise. 
    • Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
    • Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
    • Demonstrate a desire to succeed and willingness to help others succeed.
    • Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.  
    • Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
    • Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
    • Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing SCR’s operations in all its business endeavors.

    Education / Qualifications

    • Must be at least 21 years of age.
    • High School Diploma or Equivalent, required.
    • Minimum six (6) months slot experience.
    • One (1) year slot experience, preferred.
    • Previous supervisory experience, preferred.
    • Any combination of education, experience and training that provides the required knowledge, skills and abilities.
    • Ability to remain standing for long periods of time and walk the casino floor during the assigned shift.
    • Must be able to move at a fast pace within a busy crowd.
    • Must be able to lift, push, and pull up to 30 lbs.
    • Must be able to provide evidence of eligibility to work in the United States of America.

    Certificates, licenses and registration

    • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.  
    • Required to submit to and obtain negative results on all drug and/or alcohol testing.

     Soboba Casino Resort Benefits  

    Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:   

    • 401k Plan   
    • Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance   
    • Medical, Dental & Vision paid for the employee   
    • Employee Assistance Program   
    • Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)   
    • Paid Time Off   

    Soboba Casino Resort Team Member Recognition including, but not limited to:  

    • Reward and Recognition Program (Quarterly, and Annually)   
    • Team member Incentives   
    • Discounted Team member meal   
  • 1 Month Ago

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Kids Club Supervisor
  • Chuze Fitness
  • Corona, CA FULL_TIME
  • Company DescriptionChuze Fitness is a company that’s driven to reimagine what working in the fitness industry means. A place where we put hospitality first, build friendships, and make a powerful diff...
  • 1 Day Ago

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Slot Technician
  • Soboba Casino
  • San Jacinto, CA FULL_TIME
  • Summary The Slot Technician is responsible for troubleshooting, repair, and maintenance of Gaming Devices, Redemption, JXC and Recycler Kiosks and all related peripheral equipment, including printers,...
  • 15 Days Ago

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Shift Supervisor
  • Miguel's Jr. - 27
  • Norco, CA FULL_TIME
  • Miguel’s Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE. If you are ready to change your life ...
  • 20 Days Ago

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Shift Supervisor
  • Miguel's Jr. - 21
  • Moreno Valley, CA FULL_TIME
  • Miguel’s Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE. If you are ready to change your life ...
  • 21 Days Ago

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Shift Supervisor
  • Miguel's Jr. - 08
  • Norco, CA FULL_TIME
  • Miguel’s Jr. stays true to who we are with Our WHY, or our purpose: We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE. If you are ready to change your life ...
  • 21 Days Ago

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0 Slot Club Shift Supervisor jobs found in Riverside, CA area

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EPL SHIFT SUPERVISOR
  • WKS Restaurant Group
  • San Bernardino, CA
  • WKS Restaurant Group - Position Purpose: To supervise an assigned shift, designed to develop leadership skills required ...
  • 3/28/2024 12:00:00 AM

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Shift Supervisor
  • WORKING ALTERNATIVES INC
  • Garden Grove, CA
  • Signing & Retention Bonus offered upon first pay period and six months thereafter if continuous employment is maintained...
  • 3/27/2024 12:00:00 AM

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Shift Supervisor>
  • Red Robin
  • Chino, CA
  • Red Robin - 3903 Grand Ave [Restaurant Supervisor / Shift Lead] As a Shift Supervisor @ Red Robin, you'll: Effectively a...
  • 3/26/2024 12:00:00 AM

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KFC Shift Supervisor>
  • KFC
  • Fontana, CA
  • KFC - 14570 baseline avenue [Restaurant Shift Lead] As a Shift Supervisor at KFC, you'll: Assist the Restaurant General ...
  • 3/26/2024 12:00:00 AM

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KFC Shift Supervisor>
  • KFC
  • Rancho Cucamonga, CA
  • KFC - 8140 vineyard ave [Restaurant Shift Lead] As a Shift Supervisor at KFC, you'll: Assist the Restaurant General Mana...
  • 3/26/2024 12:00:00 AM

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KFC Shift Supervisor>
  • KFC
  • Lake Elsinore, CA
  • KFC - 31257 riverside drive [Restaurant Shift Lead] As a Shift Supervisor at KFC, you'll: Assist the Restaurant General ...
  • 3/26/2024 12:00:00 AM

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KFC Shift Supervisor>
  • KFC
  • Barstow, CA
  • KFC - 110 coolwater lane K312073 [Restaurant Shift Lead] As a Shift Supervisor at KFC, you'll: Assist the Restaurant Gen...
  • 3/26/2024 12:00:00 AM

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Shift Supervisor
  • Krispy Kreme Doughnuts
  • Menifee, CA
  • Shift Supervisor is responsible for overseeing the safe, productive, and efficient operation of all activities. This inv...
  • 3/25/2024 12:00:00 AM

Riverside is a city in Riverside County, California, United States, located in the Inland Empire metropolitan area. Riverside is the county seat of the eponymous county and named for its location beside the Santa Ana River. It is the most populous city in the Inland Empire and in Riverside County, and is located about 55 miles (89 km) east of downtown Los Angeles. It is also part of the Greater Los Angeles area. Riverside is the 59th most populous city in the United States and 12th most populous city in California. As of the 2010 Census, Riverside had a population of 303,871. Riverside was fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Club Shift Supervisor jobs
$43,640 to $55,792
Riverside, California area prices
were up 3.0% from a year ago

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When answering this question, we recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position As Slot Club Shift Supervisor); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”).
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High priority always comes first As Slot Club Shift Supervisor.
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