Slot Floor Person responds to customers reporting jackpots and determines if the jackpot is valid. May need to calculate jackpot amounts for jackpots not registering on the computer system. Being a Slot Floor Person prints jackpot tickets, obtains customer identification, and completes appropriate forms. Ensures compliance with federal and state gaming regulations. Additionally, Slot Floor Person may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Slot Floor Person may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a reliable and customer-oriented Slot Attendant to join our team. As a Slot Attendant, you will be responsible for providing exceptional guest service and ensuring the smooth operation of slot machines in our casino. This is a part-time position.
Duties:
- Provide excellent guest service by assisting players with questions, payouts, and machine malfunctions
- Monitor the performance of slot machines and report any issues to the appropriate personnel
- Perform minor repairs on slot machines and troubleshoot basic technical issues
- Maintain cleanliness and organization of the gaming floor
- Enforce casino policies and procedures to ensure a safe and fair gaming environment
- Assist in training new employees on slot machine operations and customer service protocols
Qualifications:
- Basic math skills for handling cash transactions and calculating payouts
- Strong guest service skills with the ability to handle difficult or upset customers
- Experience managing cash and maintaining accurate records
- Conflict management skills to handle disputes or disagreements between players
- Excellent customer service skills with a friendly and approachable demeanor
- Leadership abilities to supervise and train new employees as needed
- Ability to work in a fast-paced environment while maintaining attention to detail
Please note that all positions at our casino require applicants to be at least 21 years old.
If you are looking for an exciting opportunity in the gaming industry and have the necessary qualifications, we encourage you to apply for the position of Slot Attendant. We offer competitive pay, comprehensive benefits, and opportunities for career growth within our organization. To apply, please submit your resume through our online application portal.
Job Type: Part-time
Pay: $18.40 per hour
Expected hours: 20 – 30 per week
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Work Location: In person
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