Slot Floor Person jobs in Madison, WI

Slot Floor Person responds to customers reporting jackpots and determines if the jackpot is valid. May need to calculate jackpot amounts for jackpots not registering on the computer system. Being a Slot Floor Person prints jackpot tickets, obtains customer identification, and completes appropriate forms. Ensures compliance with federal and state gaming regulations. Additionally, Slot Floor Person may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Slot Floor Person may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Slot Supervisor
  • Ho-Chunk Gaming Madison
  • Madison, WI FULL_TIME
  • POSITION OVERVIEW

    This Slot Service Supervisor is responsible for providing the leadership, integrity, and supervision of the operations on their shift. The Slot Service Supervisor is responsible for developing an environment that creates excitement for guests and employees alike, while also promoting and retaining a highly skilled work force, which will ultimately enhance every interaction with our guests and employees; customer service is our top priority for both internal and external guests.

    PERFORMANCE-BASED JOB FUNCTIONS AND OBJECTIVES

    1. Provide prompt, efficient, accurate, and courteous service daily to casino guests in accordance with departmental and facility policies, procedures and standards.

    2. Consistently maintain an approachable demeanor by smiling, making eye contact

    a. Maintain open posture while being cognizant of guests needs.

    3. Supervise personnel including scheduling, coordinating and directing day-to-day work activities.

    4. Informs personnel of new or revised information;

    a. Updating employees while answering questions, and concerns.

    b. Provide counseling, recommending and/or implementing disciplining actions.

    5. Prioritizes and assigns tasks to staff; tracks and reviews work progress. Consults with staff and provides technical expertise on an as needed basis.

    6. Provides effective leadership to employees by communicating performance expectations, evaluating and recognizing positive performance, identifying opportunities for improvement, utilizing coaching and disciplining as necessary to achieve department goals while maintaining a professional and work environment.

    7. Prioritize and responds to service calls and machine tilts in order to meet or exceed the department's objective for response and completion of task times.

    8. Promptly addresses the guest concerns and disputes, exhausting all resources within their scope of authority to resolve the guest concerns and disputes. Escalate customer concerns and issues as necessary and provide detailed information about the issue or concern to management.

    9. Routinely discharge duties in a prompt, competent and reasonable manner.

    10. Responsible for understanding and complying with Title 31 and Anti Money Laundering regulations and requirements while diligently monitoring and reporting any suspected violations.

    11 . Accurately complete paperwork outlined in procedures, regulations and laws.

    12. Continually seeks out training opportunities utilizing surrounding resources on a day-to-day basis to improve knowledge and capability.

    13. Reports to work on time, as scheduled, in a designated uniform while maintaining proper hygiene and personal care.

    14. Familiarity with Technician I duties, familiarity with Technician II duties and perform as necessary.

    15. Other duties as assigned relevant to this position.

    MINIMUM QUALIFICATIONS

    EDUCATION:

    1. High School Diploma or GED certificate is required.

    ESSENTIAL:

    1. All casino employees will be subject to the Criminal and Background restrictions of the Ho-Chunk Nation.

    2. Must be bendable and licensable according to tribal policy.

    EXPERIENCE: WILLING TO TRAIN RIGHT CANDIDATE

    1. Must have one ( 1) year of experience in slot floor operations and/or repair.

    2. Must have one (1) year of supervisory experience.

    KNOWLEDGE, SKILLS, ABILITIES REQUIRED

    1. Ability and willingness to work assigned schedule that will include nights, weekends and holidays is required.

    2. Must have excellent problem solving skills.

    3. Must be able to oversee numerous monetary transactions with a high degree of accuracy.

    4. Must have excellent customer service skills.

    5. Must be able to deal with stressful situations in a professional manner.

    6. Must lead by example.

    7. Must be proficient in Microsoft Office Applications.

    8. Must pass a Slot Service Supervisor test at time of interview.

    WORK PLACE RESPONSIBILITY

    1. Maintains a safe and healthy work place environment.

    2. The department manager ensures that all employees of the department receive appropriate training, counseling, and understand all applicable procedures so that they can safely complete their assigned work.

    Job Type: Full-time

    Pay: $23.67 - $26.04 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Parental leave
    • Referral program
    • Vision insurance

    Physical setting:

    • Casino

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Every weekend
    • Holidays
    • Night shift
    • Overnight shift

    Work Location: In person

  • 11 Days Ago

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Floor and Home Sales Consultant
  • Coyle Carpet One Floor & Home
  • Madison, WI FULL_TIME
  • Do you always find yourself looking at the latest and greatest styles, fashions, and trends in the home industry? Do you enjoy project management while utilizing your design skills and ideas? Do you l...
  • 1 Day Ago

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RETAIL SALES/DESIGN CONSULTANT
  • Sergenian's Floor Coverings Inc
  • Madison, WI FULL_TIME
  • Job description RETAIL SALES/DESIGN CONSULTANT MADISON, WI We are looking for an individual to interact with customers and assist them in making product choices according to their individual needs. Th...
  • 13 Days Ago

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Dish Person
  • Perkins
  • Madison, WI FULL_TIME
  • BE A PART OF OUR SUCCESS! Benefits & Perks: Educational Assistance with DeVry University with complimentary laptop** Immediate Family Members are also eligible Competitive Pay with Service Award Incen...
  • 10 Days Ago

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Counter Person
  • Zippy Lube Coffee
  • Madison, WI PART_TIME,FULL_TIME
  • Zippy Lube is looking to add to our FOH team. We are currently looking to fill part time hours for a variety of shifts, mainly afternoon/closing. Duties include making coffee drinks, delivering outsta...
  • 11 Days Ago

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Extra Route Sales Person
  • Lewis Bakeries
  • Madison, WI FULL_TIME
  • Chicago Baking Company is a leader in the baking industry, known for its innovative products, freshness and quality. Our distribution routes deliver our leading brands such as Butternut, Lewis Healthy...
  • 19 Days Ago

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0 Slot Floor Person jobs found in Madison, WI area

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Urgently Hiring Respiratory Therapist / RT | $50+/hr + Per Diem | SSM Health On-Demand Shifts
  • ShiftMed
  • Madison, WI
  • Have you had enough mandatory overtime, weekends, and holidays? Tired of waiting for Friday to get paid? You’ve come to ...
  • 3/29/2024 12:00:00 AM

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RN - Ambulatory, Dermatology
  • UW Health
  • Madison, WI
  • Job Description 90% FTE, Monday - Friday with one day off per pay period, no weekends or holidays. Hours may vary based ...
  • 3/29/2024 12:00:00 AM

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RN - Ambulatory, General Internal Medicine
  • UW Health
  • Madison, WI
  • Job Description 100% FTE, day shift, Monday - Friday with hours between 8:30am - 5:00pm.No weekends, no holidays. We off...
  • 3/29/2024 12:00:00 AM

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Principal University Planner & Architect
  • Universities of Wisconsin
  • Madison, WI
  • POSITION SUMMARY This is an advanced technical and management position responsible for assisting in the development and ...
  • 3/29/2024 12:00:00 AM

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Sales Professional
  • Mattress Firm
  • Madison, WI
  • Is your current job a nightmare? Make it a dream job at Mattress Firm! Join Mattress Firm as a Sleep Expert and have the...
  • 3/28/2024 12:00:00 AM

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Sales Consultant
  • Mattress Firm
  • Madison, WI
  • Is your current job a nightmare? Make it a dream job at Mattress Firm! Join Mattress Firm as a Sleep Expert and have the...
  • 3/28/2024 12:00:00 AM

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Sleep Expert - Sales
  • Mattress Firm
  • Madison, WI
  • Is your current job a nightmare? Make it a dream job at Mattress Firm! Join Mattress Firm as a Sleep Expert and have the...
  • 3/28/2024 12:00:00 AM

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Cashier
  • Wingstop
  • Madison, WI
  • Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, han...
  • 3/28/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Floor Person jobs
$34,018 to $48,390
Madison, Wisconsin area prices
were up 1.3% from a year ago

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