Slot Operations Manager jobs in Boulder, CO

Description

Do you want MORE Opportunity, MORE Flexibility, MORE Benefits, and most importantly MORE Fun? At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun. If you can answer yes to any of those questions than you might BE A MAVERICK! Team Members Will Enjoy:

• Discounted shift meal and free coffee drink
• Free Gas (Eligible the first of the month following 60 days of employment)
• Free Bus Tickets
• Free covered Parking
• Up to 2 weeks PTO per year
• 6 Observed Holidays with Holiday Pay
• Health Benefits Insurance. Eligible the first of the month following 60 days of employment! Medical, dental, vision, life insurance, short term disability, 401K & more!
• Career Development and Advanced Opportunities
• Tuition Reimbursement
• Flexible work schedules
• Team Member Referral program ($600 per team member referred!)

$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire **Team member must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file)**

Slot Manager

Responsible for managing and coordinating activities of slot department workers to provide service to patrons. Provide excellent guest service. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

• Responsible for ensuring high quality service levels for the Slot Department.
• Promotes Play Maverick, players card usage, and new enrollments.
• Promotes casino events and promotions to players.
• Ensures Slot Supervisors and Attendants are educated and trained on all relevant slot operational and marketing activities.
• Perform Manager on Duty responsibilities (including assistance in other departments and coordinating/communicating with other department leaders).
• Interact and communicate well with Colorado Division of Gaming.
• Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as the Company’s internal controls, policies and procedures.
• Manage and ensure proper orientation and training of all Slot procedures.
• Comply with all company and departmental policies and procedures and manage the implementation of policies and procedures for all department staff.
• Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.
• Facilitate priorities for Slot Operations, provide guidance and assistance as needed.
• Approve slot vouchers for payouts as required.
• Monitor operational quality or safety.
• Monitor patron activities to identify problems or potential problems.
• Verbal & aesthetically pleasing communication skills.
• Perform related and/or other duties as required.

Requirements

• Must be 21 years of age or older.
• Management experience
• College degree or equivalent education/experience preferred
• Must hold Key Colorado Gaming License.
• Title 31 training.

SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED:

• Positive attitude, self motivated, leads by example, and supports company/departmental goals
• Excellent verbal and written communication skills required.
• Excellent customer service skills a must.
• Must be proficient in MS Word, Excel, and the Internet.
• Solid organizational, time-management and prioritization skills.
• Must work well in stressful, high-pressured situations.
• Honesty and Integrity.