Slot Operations Manager manages and directs the daily operations of the slot department. Reviews electronic gaming device reports and adheres to federal cash reporting requirements. Being a Slot Operations Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Slot Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Slot Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Position Summary
Responsible for the supervision and completion of assigned tasks for Slot, Sports, and Keno operations in a timely and responsible manner. Responsible for providing daily managerial support for all departments on assigned shifts.
Essential Functions
Position Qualifications
Competency Statements
Communication Skills- Ability to communicate effectively with others verbally and in writing.
Customer Orientated- Ability to take care of the customers’ needs while following company procedures.
Team Building- Ability to convince a group of people to work toward a goal.
Detail Oriented- Ability to pay attention to the minute details of a project or task.
Multitask- Ability to complete multiple tasks at one time.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Supervision- Ability to work independently.
Problem Solving – Ability to find a solution for or deal proactively with work-related problems.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Decision Making - Ability to make critical decisions while following company procedures.
Education
High School Diploma or GED
Experience
Five years' experience in a position with high volume customer contact
Two years cash handling experience
One year Slot Lead experience (or) Two years Slot supervisory experience
Computer Skills
Microsoft Office basic level including Word, Excel, and Outlook
Certificates & Licenses
Must obtain a Siletz Tribal Gaming License
Physical Demands
Physical Demands Lift/Carry
Stand Constantly 10 lbs or less Frequently
Walk Frequently 11-20 lbs Frequently
Sit Not Applicable 21-50 lbs Occasionally
Handling/Fingering Constantly 51-100 lbs Occasionally
Reach Outward Constantly Over 100 lbs Not Applicable
Reach Above Shoulder Occasionally Push/Pull
Climb Not Applicable 12 lbs or less Frequently
Crawl Occasionally 13-25 lbs Occasionally
Squat or Kneel Occasionally 26-40 lbs Occasionally
Bend Frequently 41-100 lbs Occasionally
Not Applicable- Activity is not applicable to this occupation.
Occasionally- Occupation requires this activity up to 33% of the time (0-2.5 hours/day.
Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5 hours/day.
Constantly- Occupation requires this activity more than 66% of the time (5.5 hours/day.
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.
0 Slot Operations Manager jobs found in Salem, OR area