Slot Shift Manager Assistant assists the manager with gaming activities in the slot department during an assigned shift. Approves jackpot and credit payouts and ensures that all appropriate forms are completed. Being a Slot Shift Manager Assistant confirms all slot equipment is functioning properly. Supervises all electronic gaming device personnel. Additionally, Slot Shift Manager Assistant ensures compliance with federal and state gaming regulations. May require a high school diploma or equivalent. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Function (Scope and Main Purpose of Job)
The Slot Manager is responsible for the successful operation of the Slot Department and assuring that guest have a favorable gaming experience.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties
Job Requirements (skills, knowledge, and abilities)
Educational Requirements
Physical Requirements
Working Conditions
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0 Slot Shift Manager Assistant jobs found in Newark, NJ area