Slot Shift Manager jobs in Syracuse, NY

$15.00/hour Tips

The Slot Service Representative is responsible for providing efficient service to all guests and ensures slot machines are monitored on a continual basis for full capacity operation.

What makes us unique:

•   Paid time off
•  Variety of schedules
•  Tuition assistance
•  Career-building professional development
•  Discounts from dining to fuel to concerts
•  Employee appreciation events
•  Quality healthcare and dental benefits
• A robust 401k retirement plan
•  Dealer School
•  Finance Scholarship Program

Skills and experience you will bring to us:

• Continually educates and answers guests’ questions about gaming machine functions and payouts; accurately informs guests of the benefits of the TS Rewards card and promotes the loyalty program.
• Ensures that slot machines are filled with ticket paper, so as to keep machines in constant operation.
• Participates in jackpot payout process in accordance with internal/department control procedures when necessary.
• Consistently circulates in assigned areas to ensure that guests’ needs are met and that the slot machines are functioning correctly; strives to respond to guest calls in prescribed timeframe.

Your knowledge that matters most for this role:

• High School Diploma or High School Equivalency Diploma required.
• Previous experience in a guest service position preferred.

Who we are:

Across Turning Stone Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of. You’ll hear it in the stories of countless veteran employees who have built their careers here. You’ll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more. You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.

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