Slot Technician Supervisor jobs in New London, CT

Position Summary:

This position is responsible for the daily activities of the Slot Operations staff within an assigned area of the casino.

Primary Duties and Responsibilities: includes but not limited to:

• Performs Jackpot payouts up to and including $25,000

• Generates, reviews and submits all requisite documents and reports

• Responsible for the maintenance of key control and the Slot Dispatch offices

• Safeguards against theft and ensures the security and integrity of all casino property and Tribal assets

• Interacts with supporting departments to maintain the overall floor operation within an assigned area according to established department, company, tribal and state gaming policies and procedures

• Enforces all departmental, Tribal, State and IRS gaming requirements

• Communicates information within the department regarding all special event functions, entertainment, restaurant schedules, etc.

• Monitors progressive slot machines and jackpot amounts for accuracy

• Monitors the slot data system for proper operation and accuracy, including player ratings and exceptions

• Documents and reports the daily activities of the shift

• Communicates directly with the Slot Operations Management to report the daily operations and any conflicts requiring resolutions.

Secondary Duties and Responsibilities:

• Provides training to Slot Operations Team Members when assigned by management

• Attends and participates in company approved training sessions as assigned

• Assists in safeguarding against theft to ensure the security and integrity of all Tribal assets

• Keeps abreast of new slot technology pertaining to Slot Operations

• Assists the Slot Operations Shift Managers and above, as needed