Slot Technician Supervisor jobs in Omaha, NE

Slot Technician Supervisor supervises and coordinates the work of employees who fix slot machines. Prepares work schedules and assigns work. Being a Slot Technician Supervisor ensures machine function and output is according to specifications. May be required to help technicians repair slot machines and remove broken machines from the gaming floor. Additionally, Slot Technician Supervisor may require a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. The Slot Technician Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Technician Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Slot Tech Supervisor
  • WarHorse Sportsbook Omaha
  • Omaha, NE FULL_TIME
  • Summary

    Summary

    The Slot Tech Supervisor is responsible for overseeing the day-to-day operation of the Technical side of the Slot Department and working with the Director to develop and implement policies, procedures, and technical standards for the department.

    ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.

  • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.
  • Develops and implements an effective strategy for managing projects and assets for the Slot Department.
  • Reviews and evaluates slot tech performance annually; trains, coaches, and counsels to ensure performance standards are consistently achieved.
  • Assists in recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
  • Develops and implements technical standards and procedures to ensure effective ongoing maintenance of slot machines, TRU’s, AJM’s, ETG’s, Table Games electronic equipment and customer service.
  • Develops and implements effective cost controls and inventory of slot machine parts.
  • Assists in develops and upholding budget for the Technical department.
  • Coordinates all slot machine moves and modification with regulators, vendors and in house departments.
  • Provides courteous and helpful information to guests. Responds to guest concerns in a considerate, professional, and positive manner. Shows genuine concern and empathy, actively listens to the guests, and take ownership of their concerns and follows through to a resolution.
  • Coordinates and designs changes in the floor layout. Maintains accurate log of inventory and coordinate with outside vendors and other internal departments to process work orders.
  • Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards.
  • Adheres to the regulatory, departmental and company policies and procedures.
  • Reviews and analyzes existing technology, slot operations related systems and equipment to ensure effectiveness and efficiency and develop strategies, if warranted, to improve overall performance and meet business goals.
  • Researches and makes recommendations on related software, systems, processes, and equipment to improve overall performance and meet business goals.
  • Assists in projects as directed.
  • Assists in new hire and ongoing team member training.
  • Reads and understands the company's Responsible Gaming commitment and plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
  • Must be flexible in scheduling based on business needs.
  • Performs other tasks as assigned.

    JOB SPECIFICATIONS:Education, experience, skills required, equipment used.

  • Must be 21 years or older.
  • High school diploma. GED, or relevant experience.
  • Three (3) years of experience in a customer service driven industry with a minimum of one (1) year in a supervisory capacity in a high volume, casino environment.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software; and slot systems.
  • Must have complete technical understanding of broad range of slot machines and systems and ability to train others.
  • Ability to interact with mobile devices and touch screen technology.
  • Previous experience using Smart Phones and/or Tablets applications strongly preferred Experience and understanding in a technical capacity with slot machines and slot systems and ability to train others required.
    Core Competencies
  • Guest Focus
  • Initiative
  • Teamwork Orientation
  • Communication Proficiency
  • Ethical Conduct
  • Problem Solving/Analysis
  • Decision Making
  • Flexibility
  • Stress Management/Composure

    TRAVEL REQUIREMENTS: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

    WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

    Certification Requirements

    Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

    Gaming License Required? Ability to secure and maintain NE Gaming License

    Other Certifications? Valid Driver's Licence

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

    Physical Requirements Assessment

    Rating Scale

    0 – Not Applicable to This Position

    1 – Normal: Conditions Similar to Everyday Life

    2 – Above Average: Beyond Normal Levels

    3 – Extreme: Extraordinary Levels

    Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

    Work Environment

    1 Accessibility of all worksites required for the position

    1 Exposure to weather and temperature extremes

    1 Exposure to darkness

    1 Exposure to cramped spaces

    1 Exposure to loud noises

    1 Exposure to chemicals and fumes

    1 Exposure to dust

    1 Exposure to heights

    1 Exposure to work safety hazards

    3 Exposure to secondhand smoke

    2 Amount of overtime/extended work hours required

    Physical Effort

    2 Physical mobility: movement from place to place on the job, considering distance and speed

    2 Physical agility: ability to maneuver body while in place

    2 Ability to lift up to 75 lbs.

    2 Physical strength to manage routine office materials and tools

    2 Dexterity of hands and fingers

    2 Dexterity of feet

    2 Physical balance: ability to maintain balance and physical control

    2 Coordination: including eye/hand, hand/foot, etc.

    2 Endurance: prolonged physical activity with limited opportunity to rest

    Mental Effort

    2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks

    2 Memory, considering the amount and type of information

    2 Complexity of decision making

    2 Time pressure of decision making

    2 Analytical thinking

    2 Conceptual thinking

    2 Ability to compute basic math calculation

    Communication

    1 Fluency in English

    0 Fluency in another language

    3 Verbal communication

    3 Written communication

    1 Non-verbal communication

    Sensory Abilities

    3 Ability to see

    3 Ability to distinguish colors

    1 Ability to hear

    1 Ability to smell

    0 Ability to taste

    1 Sense of touch

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Source: Casino Careers

  • 18 Days Ago

  • W
    Slot Floor Supervisor
    • WarHorse Sportsbook Omaha
    • Omaha, NE FULL_TIME
    • Summary Summary Description The Slot Floor Supervisor is responsible for overseeing the daily procedures of the Slot Operations department while following and implementing company policies, rules, and...
    • 18 Days Ago

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    Slot Floor Supervisor-Omaha
    • WarHorse Casino
    • Omaha, NE FULL_TIME
    • Summary SUMMARY DESCRIPTION: The Slot Floor Supervisor is responsible for overseeing the daily procedures of the Slot Operations department while following and implementing company policies, rules, an...
    • 18 Days Ago

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    Slot Tech Supervisor-Omaha
    • WarHorse Casino
    • Omaha, NE FULL_TIME
    • Summary SUMMARY:The Slot Tech Supervisor is responsible for overseeing the day-to-day operation of the Technical side of the Slot Department and working with the Director to develop and implement poli...
    • 18 Days Ago

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    Slot Technician II
    • WarHorse Sportsbook Omaha
    • Omaha, NE FULL_TIME
    • Summary Slot Technician II Summary Description The Slot Technician II is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhan...
    • 16 Days Ago

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    Slot Technician I
    • WarHorse Sportsbook Omaha
    • Omaha, NE FULL_TIME
    • Summary Slot Technician I Summary Description The Slot Technician I is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance...
    • 18 Days Ago

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    Maintenance Manager Progressive Protein
    • Greater Omaha Packing
    • Omaha, NE
    • Position Type: Full time Department: Maintenance Summary: We are seeking a Plant Maintenance Manager. This position will...
    • 4/26/2024 12:00:00 AM

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    Service Leader of Clinical Nutrition
    • Nebraska Methodist Health System
    • Omaha, NE
    • Join Us: Methodist Health System Seeks a Service Leader in Clinical Nutrition! Embark on a rewarding journey as a Servic...
    • 4/26/2024 12:00:00 AM

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    Operations Specialist - S
    • H&R Block, Inc.
    • Omaha, NE
    • What you'll do... JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delive...
    • 4/25/2024 12:00:00 AM

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    Clinical Pharmacy Technician I
    • Option Care Health
    • Omaha, NE
    • Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the...
    • 4/25/2024 12:00:00 AM

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    Wheelchair Repair Technician
    • United Seating & Mobility
    • Omaha, NE
    • Why Numotion? By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technol...
    • 4/24/2024 12:00:00 AM

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    Sr Medical Screener
    • Octapharma Plasma
    • Omaha, NE
    • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
    • 4/24/2024 12:00:00 AM

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    Medical Screener - Reception Technician (Customer Service)
    • CSL Behring LTD
    • Omaha, NE
    • Job Description Summary Responsible for greeting donors at the plasma collection center and conducting a series of regis...
    • 4/24/2024 12:00:00 AM

    S
    Ramp Service Agent
    • Signature Flight Support Corporation
    • Omaha, NE
    • Job Description Signature Aviation is hiring for a full time Line Service Technician. Do you love aviation, working with...
    • 4/23/2024 12:00:00 AM

    Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Slot Technician Supervisor jobs
    $62,483 to $97,285
    Omaha, Nebraska area prices
    were up 0.8% from a year ago

    Slot Technician Supervisor in Champaign, IL
    Upon opening and under the general direction of the Slot Technical Shift Manager, you will be responsible for creating a memorable experience for our patrons by ensuring your team is maximizing up time of the slot machines with preventative maintenance and repair.
    December 28, 2019
    Slot Technician Supervisor in Milwaukee, WI
    Based on our compensation data, the estimated salary potential for Slot Technician Supervisor will increase 16 % over 5 years.
    December 16, 2019
    Under limited supervision while working with management to fulfill goals and objectives in the Slot Department.  Work to ensure a consistent and professional corporate image.
    December 04, 2019
    Slot Technician Supervisor in Roanoke, VA
    Fixing, replacing and removing any bad parts from bing slot machines.
    January 05, 2020