Slot Technician Supervisor supervises and coordinates the work of employees who fix slot machines. Prepares work schedules and assigns work. Being a Slot Technician Supervisor ensures machine function and output is according to specifications. May be required to help technicians repair slot machines and remove broken machines from the gaming floor. Additionally, Slot Technician Supervisor may require a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. The Slot Technician Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Technician Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Position Description:
Responsible for the maintenance of current database customers by providing exceptional guest service to maintain and cultivate relationships, increase trip frequency, and guest loyalty.
Ensure customer retention and repeat business through telemarketing, written correspondence, direct contact, and participation in off- and off-site events.
Position Requirements:
Must be at least 21 years of age.
Bachelor's degree or equivalent work experience in a related field.
One to three years experience in customer service, preferably in the gaming industry.
Excellent oral and written skills, leadership skills, as well as customer service and interpersonal skills.
Must be flexible in work schedule.
Proficiency in word processing, spreadsheets, database, presentation, e-mail, and player tracking systems.
Must be able to obtain/maintain any necessary certifications and/or licenses.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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0 Slot Technician Supervisor jobs found in Wichita, KS area