Small Engine Mechanic jobs in Lawton, OK

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Ace Hardware

66 Hardware Group is a family-owned chain of Ace Hardware stores in Oklahoma and Texas founded in 1991. Store locations are in Miami, OK, Duncan, OK, Fort Worth (Hulen), TX, Justin, TX, and Denton, TX.

Our Vision to be the best, most helpful hardware store.
Our Mission is to be an extraordinary place to work and an amazing place to shop.

We live our Values F.A.S.T (Fun, Accountability, Service, and Teamwork)
These Values represent our commitment to the company, our employees, and to the Ace brand.

General Summary
Small Engine Technician will inspect, service and repair power equipment. Complete all paperwork associated with service and repair.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service
• Provide positive representation of store.
• Proactively assist customers in solving problems.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have a mutually fair and equitable solution.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations
• Ensure a positive, professional and safe work environment for all associates.
• Discuss equipment issues, maintenance plans, and work performed with customers.
• Perform routine engine maintenance, such as lubricating parts and replacing spark plugs
• Test and inspect engines for malfunctioning parts.
• Repair or replace worn defective, or broken parts.
• Reassemble and reinstall components and engines following repairs.
• Keep records of inspections, test results, work performed, and parts used.
• Record and file all warranties.
• Maintain and order replacement parts as needed.

Perform all other duties as assigned.

Other Essential Requirements

Education

High School or GED equivalent.

Experience

Previous small engine repair experience. Course completed in Small engine repair.

Physical Demands

Sitting and operating chain sharpener. Bending, standing, walking, lifting (up to 60 lbs) and climbing.