Description

Join Our Team!

Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations.  Rockingham Cooperative has been in business since 1921 and is Virginia’s oldest member-owned Cooperative.  Come join our team and help us serve as a resource to exceed our customer’s expectations!

Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties. 

Qualifications

JOB SUMMARY:

This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager.   

ESSENTIAL FUNCTIONS:

• Assist customers, greeting every customer in the area.
• Responsible for rendering prompt service to all customers.
• Operation of cash register, point of sale.
• Handling customer complaints.
• Understand basic computer program and learn systems.
• Answering telephones.
• Keep sales area stocked with merchandise including pricing, dating, and displaying.
• Responsible for appearance and cleanliness of the sales area.
• Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.   
• Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.  
• Attend store meetings, training sessions, and read trade magazines and manufacturers’ literature to gain new product knowledge.
• Assist in the coordination of deliveries.
• Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently.
• Perform other duties as assigned.

  QUALIFICATIONS:

• High school graduate or equivalent.
• Must have at least two years of experience.    
• Excellent communication, organizational and follow-up skills.
• Proven ability to interact well with others and offer great customer service.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.