Social Media Marketing and Communications Manager jobs in Olympia, WA

Get to know Summit Pacific Medical Center:

Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.

• Critical Access Hospital
• 24/7 Emergency Department
• Level II Cardiac Center
• Level III Stroke Center
• Level IV Trauma Care

To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org

About the team: 

Plans, organizes, and implements a comprehensive marketing and communications strategy that enhances the Summit Pacific brand and supports the district’s mission, vision, and objectives. Manages and leads team members to effectively execute marketing, communications, community education and outreach functions. Facilitates positive patient, employee, and provider experiences; assists community members and staff in understanding and supporting Summit Pacific’s mission and vision. Leads marketing, community education , providing leadership and development to team members. 

Required Education and Experience:

• Bachelor’s degree from an accredited college or university with major course work in marketing, communications, business administration, or a related field. Master’s degree preferred. 
• Five years of related professional-level experience which includes development of marketing programs and/or community education and outreach campaigns, professional writing, and management of current media/social media programs. Healthcare experience preferred. 
• Two years of supervisory experience. 

Required Licenses, Certifications and/or Registration:

American Marketing Association (AMA)Professional Certified Marketer (PCM)  certification preferred. 

Job Specific Duties:

1. Manages the development and implementation of a comprehensive marketing and communications strategy for the district. Designs and coordinates programs and activities with a focus on attracting and retaining patients, customers, and staff members and enhancing the overall position of Summit Pacific. Performs market research, plans, manages, and monitors activities and budgets, measures outcomes, and reports results.  
2. Develops and maintains programs to manage Summit Pacific’s social media presence and reputation management platforms.  
3. *Leads the development of department/program-specific marketing and advertising plans and materials to attract and grow the district’s patient base and to attract and recruit prospective new employees and/or donors. Ensures marketing/advertising materials meet internal customer needs and support overall brand strategy with respect to quality, consistency, cost-effectiveness, and timing.  
4. *Develops, writes, maintains, and edits appropriate, professional-level communications, marketing/advertising copy and related collateral materials such as press releases, newsletters, brochures, presentations, video scripts, web pages, advertisements and social media posts.   
5. *Develops and implements strategic social media campaigns that both educate viewers, highlight the district’s accomplishments and employees, and help recruit potential new employees.  Oversees website development, search engine optimization, reputation management and online reviews. 
6. *Coordinates and builds collaborative relationships with vendors and community partners to enhance SP/SPMF and community marketing and development.  
7. *Professionally represents the District at community events. May participate in community groups and/or events on behalf of the district. 
8. *Coordinates and supports language assistance programs, equipment and educational activities to ensure organization-wide compliance with non-discrimination laws and requirements. 
9. *Coordinates and presents quality management system inputs in committees and reports to management, including audit results, customer feedback, process performance, outcomes consistency, status of preventative actions, and follow-up affecting the quality management system.  
10. *Leads efforts to use the voice of the patient to impact operational improvements and facilitates development of the Patient Family Advisory Council, acting as a liaison between council and leadership.  
11. *Works with clinical and non-clinical groups to strengthen service orientation, identifying communication skills needed for effective, culturally appropriate and empathetic communication with patients and families. Coordinate training and resources for this purpose.
12. *Provides supervision and guidance for community education and outreach related to enhancement of the use of Summit Pacific by the community and reputation management.  
13. *Engages with both internal and external partners to advance the Summit Pacific mission and vision. Participate in professional groups/associations. Participates in or leads work groups, projects and committees as assigned. 
14. Performs special projects and other related duties as assigned. 

                                   Compensation is $84,261.09 to $140,435.15 based on experience.

BENEFITS:

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC:

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site