Social Services Director - Nursing Home in a nursing home environment, directs, establishes, and plans the overall policies and goals for the social services department. Responsible for patient assessments, care planning and helping the patients and families adjust to their new surroundings or occupations. Being a Social Services Director - Nursing Home plans and administers social service programs. Supervises the facility's social workers. Additionally, Social Services Director - Nursing Home assists in development of policies regarding participation in facility planning for health and welfare services. Requires a master's degree. Typically reports to top management. The Social Services Director - Nursing Home typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Social Services Director - Nursing Home typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
West View is located in West Warwick, RI. We are a 120-bed facility with a homelike feel. We are looking for a full-time Social Worker to join our team. Call us at 401-825-6103 for more information!
JOB SUMMARY: The primary purpose of your job position is to develop, organize, implement, evaluate, & direct the Social Services Department in accordance with current applicable federal, State, OSHA, & local standards, guidelines & regulations, & as directed by the Administrator to assure that the highest degree of quality Resident care is maintained at all times.
REPORTS TO: Administrator
QUALIFICATIONS:
1. Must possess, as a minimum, a Bachelors Degree from an approved school of social work and/or
related field.
2. Must have, as a minimum, two years experience in a supervisory capacity in a skilled nursing care
facility or hospital.
3. Must have experience in working with long term care Residents age 16 & over.
SPECIAL REQUIREMENTS:
1. Must be able to read, write and speak the English language.
2. Possess the ability to make independent decisions when circumstances warrant.
3. Possess the ability to deal tactfully with personnel, Residents, family members, visitors, government agencies/personnel, and the general public.
7. Possess the ability to seek out new methods & principles & be willing to incorporate them into existing
practices.
PHYSICAL DEMANDS:
1. Must be able to move intermittently throughout the work day.
2. Must be able to speak the English language in an understandable manner.
3. Must be able to cope with the mental & emotional stress of the position.
4. Must possess sight/hearing senses, or use prosthetics that will enable these senses to function.
5. Must function independently, have flexibility, personal integrity, & ability to work effectively with
Residents, personnel & support agencies.
6. Must be in good general health & demonstrate emotional stability.
7. Must be able to relate to & work with ill, disabled, elderly, emotionally upset & at times hostile people.
8. Works in well-lighted/ventilated work areas & throughout nursing service areas.
9. Subject to frequent interruptions.
10. Involved with Residents, family members, personnel, visitors, etc., under all conditions/circumstances.
11. Communicates with nursing personnel, other departments & employees.
12. Willing to work beyond normal duty hours.
13. Subject to falls, burns from equipment, infectious diseases/substances, & odors.
14. Be economical & careful with supplies & equipment.
POPULATION SERVED:
1. Adults of all ages, primarily the geriatric population.
REQUIRED COMPETENCIES AT END OF ORIENTATION:
1. Departmental policies and procedures.
2. Infection Control policies and procedures.
3. Safety/Fire/Disaster/OSHA/Mutual Aid Planning regulations.
4. Abuse Reporting requirements.
5. Residents’ Rights.
REQUIRED COMPETENCIES AT END OF ONE YEAR’S EMPLOYMENT:
1. Department of Health standards.
2. Standards under Special Requirements.
3. Exhibits competence in meeting standards listed under Special Requirements.
1. Plan, develop, organize, implement, evaluate & direct the social service programs of this facility & ADC.
2. Assume the authority, responsibility & accountability of directing the social service department including
the budgeting process.
3. Assumes the role of Discharge Planner/Patient Care Management Coordinator & complies with the rules,
regulations & guidelines as established by State & federal agencies.
4. Keep abreast of current federal & State regulations, professional standards, & make recommendations
on changes in policies/procedures to the Administrator.
5. Develop, administer, coordinate & update department policies & procedures periodically.
6. Develop & implement policies/procedures for identification of the medically related social & emotional
needs of Residents.
7. Perform administrative requirements such as completing necessary forms, reports, etc., & make
written & oral reports or recommendations to the Administrator concerning needs of the department.
8. Participate & assist in studies & projects that may be necessary & coordinate activities with other
departments.
9. Meet with administration, medical or nursing staff & other departments in planning social services.
10. Develop & maintain a good working rapport with inter & intradepartmental personnel, community
health, welfare & social agencies to assure social service programs are properly maintained to meet
needs of Residents.
11. Maintain a working relationship with the medical profession & other health-related facilities & organizations.
12. Create & maintain an atmosphere of warmth, personal interest & positive emphasis, as well as a
calm environment throughout the department.
13. Meet with department personnel on a regular basis to assist in identifying & correcting problem areas,
&/or the improvement of services.
14. Refer employees to special community resources as needed.
15. Work with the facility’s consultants as necessary & implement recommendations.
16. Reviews complaints & grievances & makes verbal/written reports to the Administrator as needed.
17. Keep abreast of economic conditions/situations & recommend adjustments to assure the continued
ability to provide quality Resident care.
18. Evaluate employee performance, determine department staffing & make recommendations to the
Administrator concerning wage/salary adjustments, recruitment, selection & training of personnel.
19. Review & update department Job Descriptions as necessary.
20. Serve on various committees of the facility as appointed by the Administrator.
21. Develop & participate in regularly scheduled orientation & inservice training programs in relation to the
social, emotional & medical needs of Residents, as requested.
22. Participate in community planning related to the facility & services/needs of Resident & family.
23. Work with emotional problems including assisting Resident/family with anxieties & stress caused by
illness & admission to the facility, difficulties in coping, residual physical disabilities, fears related to
helplessness & death, & the need for institutional & specialized care.
24. Assist Residents & families in the discharge planning process. Refer to home care services or to
other facilities as appropriate.
25. Evaluate social & family information & determine plan for social treatment, care services, or to other
facilities as appropriate.
26. Interpret social, psychological, & emotional needs of the Residents/family to the medical staff,
attending physician, & other Resident care team members.
27. Involve the Resident/family in planning social service programs when possible.
28. Refer Residents/families to appropriate social service agencies to more fully meet needs of Residents.
29. Participate in care planning, discharge planning, implementation of both, & Resident assessments &
perform charting as required.
30. Reports to Employee Health when applicable & follows Personnel policies & procedures.
31. Provides information to Residents/families on medicare/Medicaid/financial assistance programs.
32. Inform the Residents/families of the Resident’s personal & property rights.
33. Maintain confidentiality of all pertinent Resident information to assure their rights are protected &
HIPAA regulations are followed.
34. Provide consultation to staff, community agencies, etc., to help solve the needs & problems of
Residents through the development & continuance of social service programs.
35. Delegate authority, responsibility & accountability to other department personnel.
36. Recommend department equipment & supply needs to the Administrator.
37. Schedule work hours, personnel, assignments, etc., to maintain quality care & standardize methods.
38. Adhere to facility’s Dress/Uniform Codes & Program.
39. Report all incidents/accidents or unsafe/hazardous conditions immediately. Contributes to
environmental safety issues & participates in your own protection.
40. Other duties as deemed necessary and appropriate, or as directed by the Administrator.
COMPETENCIES:
1. Demonstrates age-specific competencies per department standards.
2. Demonstrates clinical and technical competencies per department standards.
EMPLOYEE CONDUCT
1. Utilizes time to department’s best advantage & in a manner involving the coordination of tasks that
helps achieve high quality work/services and maximize productivity/efficiency.
2. Exhibits initiative in performing all duties; regularly assists co-workers, consistently strives to be a
productive member of the department & the organization.
3. Consistently demonstrates good judgment, ability to assess situations, consider alternatives, &
select appropriate course of action. Consults Administrator as needed.
4. Participates in activities as established & identifies problems, then works toward resolutions.
5. Maintains desired attendance level; arrives on time at start of scheduled shift & returns promptly
after breaks & lunch periods.
6. Completes annual inservice update & attends departmental & managers’ meetings.
7. Maintains good inter- & intra-departmental relationships; interacts effectively with all customers.
8. Strives to conduct self in a manner that positively reflects on the organization.
9. Maintains current knowledge of & adheres to all department/facility policies & procedures.
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