Social Work Manager jobs in Fresno, CA

Description

Who We Are

Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

Fresno Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry and we have had the honor of serving Fresno, Bakersfield and Orange County seniors and their families/caregivers.

Job Summary

The Lead Social Work Case Manager (Lead SWCM) provides day-to-day assistance to the team as needed. The Lead SWCM will work alongside the Social Work Manager to develop and train staff and provide direct social work case management services to participants.

Essential Job Functions

Duties include, but are not limited to:

• Guides staff in providing case management.

• Supports staff in handling difficult or complex cases.

• Assists the Social Work Manager with training case management staff.

• Ensure staff members follow organizational policies and procedures regarding timely and accurate documentation.

• Deploy the Long-Term Care (LTC) protocol as directed by the Interdisciplinary Team (IDT) 

• Coordinate the Long-Term Care (LTC) placement protocol with participants, family/caregivers, IDT, and community service 

        providers.

• Follow social work directives from IDT and meet with family members and other community members/agencies as needed.

• Provide input to the Social Work Manager to address performance issues of case management staff.

• Assist in coordinating family meetings, as needed.

• Oversee and delegate scheduled daily wellness calls to ensure all participants receive monthly touchpoints.

• Provide ongoing case management and advocacy as required.

• In conjunction with the IDT, coordinate discharge planning for participants returning home from hospital or nursing facility.

• Maintain current, written case management records, including ongoing documentation of services provided, and 

        participants expressed wishes.

• Liaise between the participant and other agencies such as Department of Aging,

        Social Security Administration, Medicaid, etc.

• Participate in participant-related meetings with external agencies and conferences in the community as needed.

• Assist with ongoing government program financial eligibility applications for participants, including recertification as needed.

• Maintain confidentiality and privacy of participant information.

• Attend and participate in staff meetings, in-services, projects, and committees as assigned.   

• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.

• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.

• Be flexible in schedule of hours worked.

• May require use of personal vehicle

Requirements

Knowledge, Skills and Abilities 

• Interest in the risk-based long-term care program to serve frail elderly in a community-based setting.

• Experience and thorough knowledge of social service principles and practices.

• Knowledge of psychosocial, behavioral, and family needs of the elderly population.

• Knowledge of financing mechanisms such as Medicare, Medicaid, and Prospective Payment Systems.

• Knowledge of the local and social service delivery systems and aging network.

• Proven ability to work in an interdisciplinary team.

• Ability to work effectively and harmoniously with the staff, the elderly, and providers of

• services, public, and private agencies.

• Energetic, dependable, resourceful, and flexible.

• Effective oral and written communication skills.

• Computer skills required.

Working Conditions and Physical Demands 

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.

• Ability to lift 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of 

        another qualified employee when attempting to lift or transfer objects over 25 pounds.

• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm 

        movements, occasional bending, reaching forward and overhead; squatting and kneeling.

• Ability to communicate verbally with an excellent comprehension of the English language.

• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

Experience

• Required one (1) year of documented experience in working with a frail or elderly population.

• Experience in a community-based setting or geriatric program preferred.

• Understanding of the Long-Term Care (LTC) program preferred

Education and Certification 

• Bachelor’s degree in social work or human services related field required.

• Current CPR First-Aid Certification 

• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant 

        contact.

Core Values

• Respect at the core of our interactions.

• Honesty and Integrity with every endeavor

• Patient – Centered care aligned with participant values, beliefs, and preferences. 

• Encouragement that motivates and empowers others to be the best they can be. 

• Quality Care that is efficient, transformative and innovative.