Software Architect is responsible for the structural design and development of new software systems or extensive software revisions for external customers. Analyzes software requirements and defines system components to ensure efficient and scalable software architecture. Being a Software Architect designs and implements software solutions to consider business and technical needs and ensures compatibility with existing systems. Creates and maintains architecture documentation such as design specifications and diagrams to guide future maintenance and development. Additionally, Software Architect works with non-technical stakeholders to analyze requirements and understand constraints, dependencies, and business needs. Has in-depth knowledge of software development processes and methodologies. Requires a bachelor's degree. Typically reports to a manager. The Software Architect work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Software Architect typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
This is Srikanth from Reliable Software. We have a position with one of our clients. Below are a few details pertaining to the job. Please take a look at it and let me know if you would like to be considered for the opportunity. Please share with me your updated resume.
Job Title: Genesys Cloud Solutions Architect
Location: Austin, Texas Only Locals, 1 Day Onsite required per week.
Duration: Contract Role
Candidate Skills and Qualifications:-
Minimum Requirements: | ||
Years | Required/Preferred | Experience |
8 | Required | Telephony/VoIP experience with a focus on Contact Center applications |
8 | Required | Experience with a focus on cloud based contact center applications CCaaS |
8 | Required | Experience with Genesys CX Cloud installation, implementation and configuration |
8 | Required | Advanced hands-on experience in migration strategy planning and execution from a legacy on premise/ hosted contact center platform to a CCaaS Genesys platform. |
8 | Required | Architect Call flows, IVRs, skills, permissions, roles, data points, user, etc. |
8 | Required | Strong understanding of communication infrastructure, device compatibility and integration with CCaaS platforms. |
8 | Required | Hands on experience and knowledge with cloud providers (Genesys, Google Cloud, AWS). |
8 | Required | Strong proficiency with configuring and optimizing cloud platforms for telecom applications, ensuring performance, reliability, and security |
8 | Required | Ability to comprehend, analyze, and research problems of a complex nature, make reasonable decisions, and recommend solutions. |
8 | Required | Ability to provide technical expertise and guidance to internal teams and external customers on cloud-based solutions. |
8 | Required | Ensure compliance with regulatory requirements and industry standards for financial institutions implementing services in the cloud. |
8 | Required | Ability to quickly adapt to changes in process, requirements, goals, and organizational change. |
8 | Required | Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with client and IT management and staff. |
8 | Required | Improves systems by studying current practices, designing modifications. Recommends controls by identifying problems; writing improved procedures. |
8 | Required | Prepares technical reports by collecting, analyzing, and summarizing information and trend. |
8 | Required | Provides engineering support for large-scale 24x7 operational environment, including off-hours |
8 | Required | Advanced verbal and written communication skills. |
8 | Required | Effective organizational, planning and time management skills. |
4 | Preferred | Work with developers on reporting, API integration, 3rd party app integration. Expertise on full set of Genesys API (ex. Analytics. BI, user management, etc.) |
4 | Preferred | Strong proficiency with monitoring and troubleshooting telecom services and infrastructure in the cloud, addressing performance issues and outages promptly |
4 | Preferred | Advanced database and presentation software skills. |
4 | Preferred | Advanced research, analytical, and problem solving skills. |
4 | Preferred | Genesys cloud certified |
Educational Qualifications:
Travel:
Thanks & Regards
Hanumesh E
Sr. Talent Acquisition Specialist
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2260 Haggerty Road, Suite 285 Northville, MI 48167
Equal Employment Opportunity
Reliable Software employment does not discriminate on the basis of race, religion, gender, sexual orientation, age or any other basis as covered by federal, state, or local law.
Employment decisions are based solely on qualifications, merit and business needs.
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