The Energy Toolbase Sales Support Specialist has an analytical and logical ability to understand the internal workflow of the customer to help them better explore our software capabilities and exploit the full potential of our platform. This can range from overseeing activities, training, providing technical support, and pitching the ETB Developer product. This role provides service and product information, solutions, and relevant details to customers through platform training and software troubleshooting. The position supports the company goal of providing white-glove customer service to partner developers, installers, and end-users. Additionally, they are a subject matter expert regarding the functionality and configuration capabilities of ETB Developer. A key piece of our white glove service model, this position requires a detail-oriented and organized individual who can manage multiple responsibilities simultaneously.
Energy Tool Base promotes a healthy lifestyle within and outside the workplace. Employees enjoy the following benefits:
To apply, please send a copy of your resume along with a cover letter. Bonus points if you tell us your favorite flavor of ice cream.
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