Software Engineer jobs in Columbus, GA

• Perform Windows PC OS, and Microsoft Endpoint Manager Administration.
• Manage assigned tasks and quickly respond to and process Helpdesk tickets using ITSM (IT Service Management) in a timely and reliable manner.
• Install, maintain, setup, troubleshoot and configure PCs, laptops, networked printers.
• Configure, manage, and deploy software updates to required groups.
• Report on software installations and statuses across the networks.
• Maintain Windows 10 feature upgrades through MECM (Microsoft Endpoint Configuration Manager) SCCM (System Center Configuration Manager).
• Can effectively create custom MECM SCCM reports.
• PowerShell experience and knowledge.
• Manage assigned tasks and quickly respond to and process Help Desk tickets using ServiceNow.
• Support Help Desk personnel and Administrators as required
• Monitor Resolve Windows PC performance, health and security issues.
• Develop test and analyze new technical solutions to problems.
• Create Active Directory; M365, MS Exchange email, File & Print shares for new users.
• Detect, diagnose and troubleshoot PC malfunctions.
• Provide all aspects of user account management from creation to deletion.
• Other duties as may be required.

Project Management (25%)

• Manage a large portfolio of projects, tasks, issues and systems.
• Manage projects from initial requirement stage on through completion stage, ensuring appropriate documentation and completion.
• Conduct Lead formal project meetings with team, other departments, and customers.

Required Skills, Attributes & Education:

• Bachelor's Degree in Information Technology or similar majors is preferred.
• At least 5 years of experience in Information Technology.
• At least 2 recent years of experience in the administration of Microsoft AD (Active Directory) and Windows 365 account administration.
• Ability to think logically and to analyze issues and implement appropriate solutions.
• Ability to complete projects on time.
• Can work well in a team environment.
• Ability to interact positively with customers.
• Solid experience in Microsoft Endpoint Manager Administration Configuration.

Technical Certification:

• A is a

Travel:

Willingness to travel