Software Engineering Director jobs in Tallahassee, FL

Software Engineering Director directs and oversees the software engineering function in developing, releasing, and maintaining software applications/operating systems according to business needs. Establishes policies and procedures that produce high-quality software product and service. Being a Software Engineering Director requires a bachelor's degree. Typically reports to top management. The Software Engineering Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Software Engineering Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Application Support Analyst
  • Miracle Software
  • Tallahassee, FL PART_TIME,FULL_TIME
  • Miracle Software System is currently in search of a skilled Application Support Analyst possessing extensive expertise in Magento, ERP, and Scrum. This exciting career opportunity is located in Tallahassee, FL only.
     
    Requirement Details:


    Job Title: Application Support Analyst
    Duration: 6 Months
    Location: Tallahassee, FL


    Primary Skills: Magento, SAP, ERP, Scrum


    Responsibilities:

    Provide level 2/3 technical support for Magento e-commerce platforms and digital retail applications
    Initiate and Lead SEV1 calls with internal and external stakeholders
    Act as a subject matter expert for our eCommerce applications, providing advanced technical support to the team and stakeholders
    Analyze system logs and performance metrics to proactively identify potential issues and recommend improvements
    Lead efforts to optimize eCommerce application performance and reliability
    Provide production support off-hours, including nights and weekends, when required
    Manage and ensure the attainment of support SLAs
    Collaborate with development and operations teams to drive continuous improvement
    Provide level 2/3 support for retail point of sale platform beyond our level 1 helpdesk resources (e.g. product inventory, pricing & and promotions, and product attribute support)
    Liaise with retail store managers and sales managers to understand the details of tickets and to communicate resolutions
    Test fixes and new enhancements on Magento and point of sale system
    Act as a bridge between internal users and external software developers and engineers
    Identify the root cause of issues and propose system fixes
    Identify enhancements that will reduce production support
    Communicate new functionality being released for eCommerce and point-of-sale systems
    Create training guides/work instructions on best practices for using system functions
    Support deployments off-hours via testing and communications with the internal user community


    SKILLS AND QUALIFICATIONS

    2 years working in a Level 2/3 IT support function.
    Excellent written and verbal technical communication required
    Help desk software experience required (Zendesk preferred)
    Experience with Magento 2.3 required
    Experience with a Magento instance that is integrated with an ERP system required
    Preferred experience with ERPs, ideally SAP
    Experience working in an Agile/Scrum software development environment is a plus
    3 years of experience in eCommerce application support or related field.
    Proficiency in troubleshooting and resolving complex technical issues in an eCommerce environment.
    Strong analytical and problem-solving skills.
    Demonstrated leadership and mentoring abilities.
    Software development education/experience desired
     
    How to Apply:
    Interested candidates are invited to submit their resumes. Please include a cover letter highlighting relevant experience and skills. In the subject line, please mention "Application for Application Support Analyst Position - [Your Name]".
     
     

    About the Company:
    Miracle Software



    Industry:
    Computer/IT Services


  • 18 Days Ago

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Special Inspector/Senior Engineering Technician
  • Nova Engineering and Environmental LLC
  • Tallahassee, FL FULL_TIME
  • Established in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and constructio...
  • 10 Days Ago

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Engineering Technician - Construction Materials Testing
  • Nova Engineering and Environmental LLC
  • Tallahassee, FL FULL_TIME
  • Established in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and constructio...
  • 10 Days Ago

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Special Inspector/Senior Engineering Technician - Jacksonville, FL
  • Nova Engineering and Environmental LLC
  • Tallahassee, FL FULL_TIME
  • Established in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and constructio...
  • Just Posted

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Engineering Owners Verification (OV) Manager
  • Accura Engineering & Consulting Services, Inc.
  • Tallahassee, FL FULL_TIME
  • Job Title: Engineering Owners Verification (OV) Manager ***Work Location: Atlanta, GA *** Salary: Based on experience and will be discussed with manager in interview Duties/Responsibilities: Verifies ...
  • 1 Month Ago

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Customer Relations Manager
  • TCC Software Solutions
  • Tallahassee, FL FULL_TIME
  • Type: Contract Duration: Until 6/30/2024 Location: Tallahassee, FL PURPOSE: This scope of work is for consulting services to coordinate the planning and implementation of multiple communication strate...
  • 20 Days Ago

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0 Software Engineering Director jobs found in Tallahassee, FL area

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Electrician - Plant Engineering/Facilities - Full time - $5,000 sign on bonus
  • Tallahassee Memorial Healthcare, Inc.
  • Tallahassee, FL
  • WHO WE ARE & WHAT WE DO Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system ...
  • 3/28/2024 12:00:00 AM

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Senior Planner
  • Leon County BOCC
  • Tallahassee, FL
  • Salary: $26.42 - $43.60 Hourly Location: DSEM - 435 N. Macomb St. Tallahassee, FL Job Type: Senior Management Full Time ...
  • 3/28/2024 12:00:00 AM

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Architecture & Engineering (Construction) - Lead Director
  • CVS Pharmacy, Inc.
  • Tallahassee, FL
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/28/2024 12:00:00 AM

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Technical Sales Consultant
  • Belzona Florida
  • Tallahassee, FL
  • Already a leader in the industrial repair market, Belzona Florida has set further ambitious growth targets. To achieve t...
  • 3/27/2024 12:00:00 AM

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Civil Engineering Consultant (Hazard Mitigation Grant Program)
  • Plexos Group
  • Tallahassee, FL
  • Job Description Job Description Plexos Group is currently seeking a Civil Engineering Consultant with experience in Haza...
  • 3/25/2024 12:00:00 AM

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Growth Director, WEST, Cloud Professional Services
  • Acxiom LLC
  • Tallahassee, FL
  • Join our growing Cloud Services Organization. At Acxiom, our people are the single most important driver of success. Our...
  • 3/24/2024 12:00:00 AM

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Director of Field and Customer Service
  • Cleaver-Brooks
  • Thomasville, GA
  • ** Director of Field and Customer Service** **Job Category****:** Service & Warranty **Requisition Number****:** DIREC02...
  • 3/24/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Engineering Director jobs
$191,664 to $248,825
Tallahassee, Florida area prices
were up 1.5% from a year ago

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