Software Quality Assurance Analyst executes testing procedures to ensure that software meets established quality standards. Prepares data sets to test logic, error handling and system workflows. Being a Software Quality Assurance Analyst isolates, reproduces, and tracks defects. Verifies fixes. Additionally, Software Quality Assurance Analyst documents testing according to required procedures. Familiar with software development cycle and quality assurance methodologies. May assist with the creation of new testing scripts and plans. Requires a bachelor's degree or its equivalent. Typically reports to Quality Assurance Manager. The Software Quality Assurance Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Software Quality Assurance Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America’s largest direct-to-consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200 regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest-growing private companies by Inc 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.
Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.
Position Summary: The Quality Assurance Analyst evaluates, assesses, and reviews customer interactions with inside sales representatives to ensure compliance, and adherence to company standards, processes, and procedures. The key responsibilities of the role are to analyze trends that will aid in quality improvement across all areas of the business, provide feedback, and support training initiatives. The QA Analyst plays a critical role in driving performance through coaching, recognition, and assistance with developing relevant action plans.
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Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.
0 Software Quality Assurance Analyst jobs found in Akron, OH area