Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Position Type: Product Support Engineer
Location: Altus AFB, OK
Hourly rate: $59.67
Contractor benefits: Medical, vision, Dental, 401k
Job Description:
HARDWARE ENGINEER - Applies engineering technical standards, principles, theories, concepts and techniques to support product support engineering and analysis to ensure supportability, sustainability, reliability, maintainability and operability of products and services throughout its lifecycle. Develops product definition, design and configuration. Defines, evaluates and maintains engineering supportability, operability and maintainability requirements for products, systems and programs. Analyzes data to produce support, flight operation and maintenance equipment requirements. Evaluates engineering changes based on customer requirements and proposes program changes and manages implementation of changes. Plans, researches, develops, analyzes, and designs modification and repair solutions that comply with customer, regulatory, Safety and company requirements. Establishes planning and design criteria to develop integrated support and maintenance infrastructure. Supports continued airworthiness. Provides engineering and on-site technical assistance to customers’ products including ground support equipment, training devices, training facilities, operations facilities and maintenance facilities. Coordinates and supports proposal development.
The C-17 Aircrew Training System (ATS) Training System Support Center (TSSC) Hardware Engineer performs logistics product support to ensure sustainment capability of C-17 Aircrew Training Devices (ATD); researches and provides technical information used to develop and maintain the C-17 ATDs and engineering data. Establishes systems support requirements, approaches and solutions; develops and documents processes. Provides logistics support to influence product designs; determines and develops supportability-related design approaches and solutions. Supports the data collection and analysis needs to respond to customer inquiries. Proposes, evaluates, validates and implements engineering changes. Provides hardware engineering support for the development of ATS Training System Change Requests (TSCR).
Regular and predictable attendance is required.
Requirements:
*Must be familiar with Avionics
* working on computers and servers
* guidance systems
*components
*sensors
*2 years Aerospace experience
Education:
Bachelor's degree and typically 5 or more years' experience in an engineering classification or a master’s degree with typically 3 or more years' experience in an engineering classification or a PhD degree with experience in an engineering classification. Bachelor, Master or Doctor of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard.
Additional Information:
Full Time/Part Time/On Call: Full time
Shift: First
Start Time: 7:00 AM
End Time: 3:30 PM
Does this position require a US person for purposes of Export Compliance? Yes
Requested Security Clearance: Secret
Is Clearance Required to Start? No
Must be U.S. Person for purposes of Export Compliance.
EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law.
#MWL
Job Type: Full-time
Pay: $59.67 per hour
Benefits:
Experience level:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: In person
0 Software Support Engineer jobs found in Altus, OK area