Software Support Engineer jobs in Bedford, NH

Love dogs? Love to build great consumer products?

SpotOn invented the world’s first truly wireless fence back in 2019. Our sales have skyrocketed and our customers love the freedom our product gives to their dogs. In 2023, we were listed on the Inc. 5000 list of fastest-growing companies! Our product has won awards from the Consumer Electronics Show (CES), South by Southwest (SXSW), the Stevies, & the NH Tech Alliance.

As an Embedded Software Engineer, you will be working on the development of our battery-operated devices, leveraging your expertise in Bluetooth, Internet of Things (IoT) technologies like LTE-M, and Global Navigation Satellite Systems (GNSS). You will be a key player in enhancing the functionality, reliability, and longevity of our products.

Responsibilities

• Design and build embedded systems for real-time control of tracking and location technology.
• Hands-on bring-up, debugging, and optimization of production systems.
• Perform system-level root cause analysis and resolve component issues.
• Develop and implement unit tests, component tests, debug, and maintain production code.
• Continually learn and adapt to new skills and technologies as required.
• Develop test infrastructures, write documentation, and ensure high performance.
• Write new code, and maintain and update existing code.
• Design, develop, and implement embedded software for battery-operated consumer electronics.
• Integrate and develop software for Bluetooth, IoT (LTE-M), and GNSS capabilities.
• Work closely with hardware engineers to optimize power consumption and extend battery life.
• Collaborate with cross-functional teams to ensure product and customer requirements are met.
• Maintain documentation of design and development activities.
• Stay updated on the latest industry trends, technologies, and standards.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field. Advanced degree preferred.
• Proven experience in embedded software development for battery-operated consumer electronics.
• Strong proficiency in C/C programming.
• Solid understanding of embedded software including interrupts, ADCs, UART, I2C, SPI, USB, CAN, and clock management.
• Ability to understand electrical schematics and the fundamentals of analog circuits.
• Strong understanding of operating system fundamentals, and experience bringing up embedded OS on new platforms.
• Familiarity with ARM processors and low-level driver development.
• Experience with bootloaders and memory configuration (eMMC, SDHC).
• Skills in performance optimization and battery life optimization.
• Knowledge in communication technologies: Wi-Fi, Bluetooth, USB, Cellular.
• GNSS experience is a plus.
• Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.

All offers are contingent on the successful completion of a background check.

This position will be hybrid with 3 days per week expected on site.

Compensation & Benefits

SpotOn offers highly competitive, total compensation packages based on an employee's responsibilities and professional experience. SpotOn’s benefits include: Health/Dental/Vision, HSA/FSA/Dependent Care savings plans, 15 days paid vacation, 10 holidays, sick time, paid Parental Leave, Tuition Assistance, matching 401K plan, Disability Insurance, & Life Insurance. Plus, you can bring your dog to work any day!

Commitment to Diversity

SpotOn Fence is committed to maintaining a diverse workforce and an inclusive work environment. We do not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, ancestry, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status.