Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
General Summary
The candidate will lead and participate in the electrical and software design of products. Technical responsibilities vary by project; however, the candidate must have a command of electrical systems and embedded software support fundamentals and understand how they contribute to cost-effective reliable systems. This position requires relocation to KSRE in Birmingham, AL
Key Responsibilities
Others may be added
Position Specific
Required Experience:
Minimum Qualifications
Work Environment & Conditions
This position involves work in an office and laboratory environment and could require the use of personal protective equipment (PPE) including:
Physical Demands
In performing the work for this position, the engineer must be able to:
Travel
Moderate travel, domestic and international, required.
Clear All
0 Software Support Engineer jobs found in Birmingham, AL area