Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Description
Flexi Software, a 33-year old enterprise software company, has an immediate opening for a Software Quality Analyst. Flexi develops commercial browser-based and client/server enterprise level accounting systems.
Responsibilities include but are not limited to:
Requirements
Required Qualifications:
Additional Qualifications:
Flexi provides excellent benefits including paid holidays and paid time off, a 401(k) plan with company participation, health and dental insurance, life and disability insurance, a vision discount plan.
Location: Shelton CT, hybrid remote
Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check. No phone calls, please. Principals Only.
Drug-free workplace. M/F/V/H EEO
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