Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Software Engineer – Mason City, IA
Our software engineering team is growing! We are looking for an on-site Software Engineer to work in Mason City, IA. Our software team is responsible for advancing Metalcraft forward by leveraging innovative tools and the innovations of our members. We embrace an understanding culture to better empower our internal customers and implement better solutions.
What you will do
As a Metalcraft Software Engineer, you will have the opportunity to:
Current Tech Stack we use:
Experience is wonderful; however, training is available to the right candidate.
Cloud
Languages
Tools
Databases
Education:
Bachelor’s degree, or equivalent work experience
Preferred skills and Experience:
1-3 years in software development related position or internship
We currently do not sponsor visas; However, we encourage candidates authorized to work in the U.S. to apply.
Why Work for Metalcraft?
At Metalcraft, we strive to understand. We help customers and businesses by understanding their complex processes and offering the best solutions. Our ID solutions include offering world-class products across multiple applications for various industries. Metalcraft delivers the most effective ID technology, as promised, to unleash the power of their data.
We are a 73 year old company that acts like a startup. Our ESOP, established in 2006, empowers members to think and act like owners. Member-owners are encouraged, and supported, in their personal development. With a safe work environment, we have developed teams and programs that help members live healthy lifestyles and benefit from their healthy choices.
The Metalcraft IT team takes pride in the ownership and accountability of all technology used throughout the company. Metalcraft leverages large enterprise software that is managed and extended by the IT team to make sure our company continues to achieve their sales and manufacturing goals. Metalcraft Software Engineers develop the best solutions for complex problems. Metalcraft has an environment that thrives on innovation to help improve processes and increase the quality of the products that are being shipped all over the world.
Come grow with us!
To learn more about what makes Metalcraft special, visit our website: www.idplate.com.
Metalcraft is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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