Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Embedded Software Engineer
Melbourne, Florida / Charlotte, NC
Full Time
Client Description
Client is a trusted provider of design and engineering services, managed network solutions, and equipment for public and private sector communications, alert and warning, and emergency response. The company s strong commitment to product development, quality workmanship, and technical support has solidified its status as a respected market leader for the past 35 years.
You will provide embedded software support and maintenance for company products written in C and Java script. This position interfaces with company leaders as well as our technical support group.
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