Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
The Core Services teams at Zendesk build and maintain secure, reliable, and easy to use authentication, authorization and security features for Zendesk's customers, products and services.
We're looking for a Staff Software Engineer to join our brand-new Permissions team, contributing new features to allow our customers to have fine-grained control over access to their Zendesk across all products.
Ideal candidates will possess excellent problem solving skills, be driven to help customers, and be passionate about building robust access controls for large scale use cases.
What you'll be doingYou believe building excellent software is a team effort and enjoy learning together through pairing, code reviews, tech talks, etc.
Comfortable taking ownership of all phases of software engineering: design, development, testing, deployment, and operational issuesThe Poland annualized base salary range for this position is zł255,000.00-zł383, Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors.
This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.
The intelligent heart of customer experienceOver 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to fosterIndividuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, pleaseZendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail toClear All
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