Software Support Engineer jobs in Fort Lauderdale, FL

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

C
Staff Software Engineer
  • Cloud Software Group, Inc.
  • Fort Lauderdale, FL FULL_TIME
  • About This Team:

    This Software Engineering Team Culture is a unique blend that combines the Structured Vision and Process Maturity of a Well-Established Software Company with the Innovation, Dynamism, and Vibrancy of a Start-up. You will be involved in Projects from Conceptualizing Ideas, Research and Rapid Prototyping to Testing, Software Designs, Implementation and Deployment of Solutions and IT Products.

    Job Description

    You are a Staff Software Engineer with 8 plus years of experience in Object Oriented Programming Language C#, Net Technologies, or Java. You'll be innovating and leading development of software alongside a Talented Team of Developers to create and deliver the latest in Cloud Solutions for our Customer's, Users and Partners Globally. Responsibilities range from conceptualizing ideas, targeted research, and rapid prototyping to determine feasibility, evaluate risks, and then create well-thought-out designs and implementation. The position will initially be focused on the Citrix Workspace Cloud Product Line. Developing Workspace Cloud will present you with a unique Opportunity to expand problem-solving situations that makes you invaluable asset, helping deliver the Best in Software and Cloud Products for our Customers and End User.

    Responsibilities:

    • Interface with Architects, Product Managers, Support, and Operations to understand requirements for developing Proof of Concepts, Prototypes to Final Product Features.
    • Compose and maintain design specifications and component documents.
    • Design alongside a Team of Engineers focusing on Design First Thinking, incorporating different End User Personas.
    • Full Stack Development. Implement Front End development and Back End Development improving Business Logic, enhancing, and building New Features.
    • Embrace agile development methodologies like Jira, SCRUM, or Kanban.
    • Embrace and institute best practices and coding standards such as Code Reviews, Logging and Instrumentation, Unit Testing within the Team.
    • Understand and troubleshoot field issues. Diagnose customer problems through systematic root cause analysis and implement preventive measures.


    Required Experience/Skills:

    • BS or MS degree or equivalent in a technical field preferred, with at least 8 years of directly related work experience. Equivalent experience may be substituted for formal education
    • Strong Understanding of Computer Science Fundamentals; Algorithms and Data Structures.

      Preferred Qualifications:

    • Solid understanding of implementing Web Application Security, is Desirable and Good to Have.

      Previous experience with Cloud Computing Technologies; Microsoft Azure or AWS or Amazon EC2.

    • Demonstrated Frontend Development with JavaScript or React or AngularJS.
    • Understanding of Application of Scripting in a Core Scripting Language; PowerShell.

    Optional Experience/Skills:

    • Moderate knowledge of Microsoft Active Directory or Azure Active Directory is Desirable and Good to Have.
    • Moderate experience with Azure App Insights, New Relic, or other Application Performance Monitoring, is Desirable and Good to Have.

    • Moderate knowledge of Sumo Logic or Splunk is Good to Have.

    • Moderate knowledge of cryptography is Good to Have.

    About Us:

    Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

    Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

    If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at for assistance.


    Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

     

  • 18 Days Ago

C
Senior Software Engineer
  • Cloud Software Group, Inc.
  • Fort Lauderdale, FL FULL_TIME
  • Job DescriptionCitrix -- the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions -- empowers enterprises of all sizes and industries to enable secure hybrid and remote wo...
  • 28 Days Ago

F
Engineer
  • First Class Air Support LLC
  • Sunrise, FL FULL_TIME
  • Engineer JOB DESCRIPTIONResponsible for design, development, implementation, and analysis of technical products for aircraft evacuation systems. Familiar with standard concepts, practices, and procedu...
  • 28 Days Ago

A
Software Engineer
  • Actalent Engineering
  • Fort Lauderdale, FL FULL_TIME
  • Job DetailsDescription: Provide technical deliverables in accordance with SDLC methodologies such as SCRUM and Agile Design, develop and modify software systems and custom components using modern dev ...
  • 27 Days Ago

S
Software Support Specialist
  • Synergistix Inc
  • Sunrise, FL FULL_TIME
  • JOB LOCATION: 480 Sawgrass Corporate Parkway, Suite 200, Sunrise, Florida 33325. Company Overview: Since the company was founded in 1997, Synergistix remains committed to attracting talented people in...
  • Just Posted

P
Software Support Specialist
  • Polaris Pharmacy Services
  • Fort Lauderdale, FL FULL_TIME
  • SOFTWARE SUPPORT SPECIALIST WHO WE ARE Polaris Pharmacy Services is an industry leader in both the Long-Term Care and Post-Acute Care settings. Founded in 2015, we are locally and independently owned ...
  • 24 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Software Support Engineer jobs found in Fort Lauderdale, FL area

Fort Lauderdale (/ˈlɔːdərdeɪl/) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2017[update] census, the city has an estimated population of 180,072. Fort Lauderdale is a principal city of the Miami metropolitan area, which was home to an estimated 6,158,824 people in 2017. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C) and 3,000 hours of sunshine per year. Greater Fort Lauderdale, encompassing all of Broward County, hosted 12 million visitors in 2012, including...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$66,720 to $89,321
Fort Lauderdale, Florida area prices
were up 2.9% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020