Software Support Engineer jobs in Hawaii

About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world's largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and , our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an and promote land-based , , and . We help improve the communities in which we work and live through our that annually supports hundreds of local organizations. And we work to improve diversity, equity and inclusion in our company, communities and industry through an active .

Matson is a great place to work, and everyone who works with us becomes part of the Matson ohana or family. Join our team and help us move freight better than anyone.

Learn more at .

About the Role

The Software Engineer is a member of a development team in one of the development units within IT Services. He or she is responsible for playing a role in the development, delivery and maintenance of enterprise or local applications or core reusable components. The incumbent is expected to understand the business practices of his or her customers within the applicable business unit or units and adapt appropriate solutions to business problems or requirements. He or she is responsible for adhering to Matson's application development principles, standards, and industry best practices.

What you'll do:

• Possess working knowledge of relevant Matson technology and general business knowledge. Seeks to familiarize oneself with Matson's business processes and continually expands on this knowledge.
• Exhibit hands-on expertise in at least one Matson technology. Exhibits initiative to learn new technologies related to Matson's target architecture.
• Communicate effectively one-on-one; possess a sense of appropriate communication methods within IT Services and with business partners.
• Execute assigned tasks with minimal supervision, consistently delivering high quality technical solutions. Self-taught on software engineering concepts. Continually assesses one's own code and seeks opportunities to make improvements.
• Design, code and test software components and framework to be used in enterprise or local applications, while adhering to standards defined in the design and development phases of the Matson SDLC. Write code that is efficient and easily maintained; develop technical documentation as defined within the SDLC.
• Perform on-call responsibilities for production support of Matson enterprise or local applications as required.

You have these skills:

The individual should have experience with full life cycle development. The individual must have experience developing in one or more of the following environments:

• Web applications using various technologies including Java ant Build, Groovy, EDI, Java 2
• Enterprise Edition framework, java, tomcat, maven, nexus, jsp, html, xml, relational database (Oracle,SQLServer), sql, jasper reports, hibernate, groovy, kibana, cloudwatch, ec2, linux, jenkins, excel macros.
• Pluses include CVS or equivalent version / source code control tool.
• Some exposure to RUP & UML or similar software development methodology is highly desirable.
• Familiarity with Optical Character Recognition software
• Able to document processes for training purposes.

Competencies:

• Analytical - Collects information to analyze a problem in order to determine the best technical solution.
• Problem Solving - Able to troubleshoot problems of some complexity within a timely manner.
• Task Management - Organizes tasks and communicates changes and progress to immediate supervisor. Prioritizes work activities and uses time efficiently to meet deadlines.
• Customer Service - Responsive to identified production problems; Responds promptly and with a sense of purpose.
• Interpersonal Skills - Communicates well with peers, management, and the business community.
• Teamwork - Performs as an active participant of the team and contributes to building a positive team spirit. Works collaboratively with other members of the IT Infrastructure team and other IT Services team members.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically and upholds organizational values.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
• Professionalism - Approaches others in a tactful manner and reacts well under pressure.
• Quality - Demonstrates accuracy and thoroughness, particularly in developing and executing test plans; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Maximizes productivity; completes work in timely manner; strives to increase productivity; takes the initiative to ask for additional tasks when assignments are complete.
• Dependability - Follows direction, responds to management direction; takes responsibility for own actions.
• Innovation - Meets challenges with resourcefulness and uses creativity when solving problems.

And these qualifications:

• Bachelor's degree (B.A. or B.S) from four-years of college or university education or equivalent technical certification is desirable.
• Possess a valid driver's license to operate a company vehicle.
• Must have or be able to obtain and maintain a TWIC card.

Extra credit if you have:

• Ability to work flexible hours when required to accomplish tasks during non-business hours to reduce impact to the 24/7 terminal operations.
• Ability to travel, on notice, to other Matson locations, providing IT related services and support as requested by management.

Physical Requirements:

• Sitting up to 45 minutes per hour
• Walking up to 45 minutes per hour
• Standing up to 45 minutes per hour
• Lifting up to 50 lbs.

The annual salary range for this position in Hawaii is $81,400 - $110,620. The salary offered will depend upon qualifications and other operational considerations.

At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.

#MI

Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.