Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
About Us
Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world's largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and , our business focus is exceeding customer expectations with quality, reliability, and integrity.
We strive to operate in an and promote land-based , , and . We help improve the communities in which we work and live through our that annually supports hundreds of local organizations. And we work to improve diversity, equity and inclusion in our company, communities and industry through an active .
Matson is a great place to work, and everyone who works with us becomes part of the Matson ohana or family. Join our team and help us move freight better than anyone.
Learn more at .
About the Role
The Software Engineer is a member of a development team in one of the development units within IT Services. He or she is responsible for playing a role in the development, delivery and maintenance of enterprise or local applications or core reusable components. The incumbent is expected to understand the business practices of his or her customers within the applicable business unit or units and adapt appropriate solutions to business problems or requirements. He or she is responsible for adhering to Matson's application development principles, standards, and industry best practices.
What you'll do:
You have these skills:
The individual should have experience with full life cycle development. The individual must have experience developing in one or more of the following environments:
Competencies:
And these qualifications:
Extra credit if you have:
Physical Requirements:
The annual salary range for this position in Hawaii is $81,400 - $110,620. The salary offered will depend upon qualifications and other operational considerations.
At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
#MI
Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.
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0 Software Support Engineer jobs found in Honolulu, HI area