Software Support Engineer jobs in Huntington, WV
Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Software Support Engineer jobs
- Red Hat Software
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Ashland, KY
OTHER
-
About the job
The Red Hat Global Support Services team is looking for a highly skilled Senior Technical Support Engineer with excellent technical and customer service skills to join us in Pune, India. In this role, you'll become an expert on Red Hat technologies, including Red Hat Enterprise Linux (RHEL) and our storage and cloud solutions, and you will provide technical support for our enterprise customers both online and over the phone. As a Senior Technical Support Engineer, you will be responsible for performing basic investigation and troubleshooting to resolve difficult customer issues quickly and effectively. The customers you'll interact with are often other engineers, so we'll need you to develop your technical skills by becoming a Red Hat Certified Engineer (RHCE) and getting up to speed with our storage system
What you will do
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
What you will bring
- 6 years of Linux experience in the enterprise sector, with excellent administration skills
- Thorough knowledge of the Linux kernel, networking, and memory management
- Excellent troubleshooting skills, and a passion for problem solving and investigation
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus
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- Just Posted
- Red Hat Software
-
Ashland, KY
OTHER
- About the job The Red Hat Global Support Services team is looking for a highly skilled Principal Technical Support Engineer with excellent technical and customer service skills to join us in Pune, Ind...
- Just Posted
- Red Hat Software
-
Ashland, KY
OTHER
- About the job The Red Hat Experience Engineering (XE) team is looking for a Principal Software Maintenance Engineer to help lead a new team aimed at improving the long-term product experience of our R...
- 8 Days Ago
- Red Hat Software
-
Ashland, KY
OTHER
- About the job In this role, you will join an international team of software engineers immersed in the latest technology within the microservice domain and responsible for building and delivering conta...
- 1 Day Ago
- Red Hat Software
-
Ashland, KY
OTHER
- About the job The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Senior Software Engineer to help lead a new team aimed at improving the long-term product experience ...
- 1 Month Ago
- Red Hat Software
-
Ashland, KY
OTHER
- About the job The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Principal Software Maintenance Engineer to help lead a new team aimed at improving the long-term prod...
- 1 Month Ago
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0 Software Support Engineer jobs found in Huntington, WV area
- Cabell Huntington Hospital/St. Mary
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Huntington, WV
- Job Description The Software Engineer designs and develops applications for improving the productivity and efficiency of...
- 4/16/2024 12:00:00 AM
- Latitude, Inc.
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Ironton, OH
- Job Description Essential Responsibilities & Duties Adapts run plans and set points to ensure work goals are met Trouble...
- 4/16/2024 12:00:00 AM
- Cabell Huntington Hospital/St. Mary
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Huntington, WV
- Job Description The Supervisor of Helpdesk is responsible for managing all procedures related to resolving of IT inciden...
- 4/15/2024 12:00:00 AM
- Midwest Transplant Network, Inc.
-
Ashland, KY
- Corporate Pilot - PRN Job Details Job Location Westwood - Westwood, KS Description The Corporate Pilot PRN is responsibl...
- 4/15/2024 12:00:00 AM
- CDM Smith
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Huntington, WV
- **37483BR** **Requisition ID:** 37483BR **Business Unit:** TSU **Job Description:** CDM Smith is an engineering and cons...
- 4/14/2024 12:00:00 AM
- Advanceautoparts
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Huntington, WV
- Location: Location: Retail Parts Pro in Huntington, WV at Advance Auto Parts **Location:** 430 29th Street **Career Desc...
- 4/12/2024 12:00:00 AM
- Diverse Lynx
-
Russell, KY
- Title: Field Support Technician Location: Russell, KY / Huntington, West Virginia Type: Full time/ Permanent Responsibil...
- 4/12/2024 12:00:00 AM
- Civil & Environmental Consultants, Inc.
-
Hurricane, WV
- Overview: Come join Civil & Environmental Consultants, Inc. (CEC) in our Charleston WV Office as a Survey Project Manage...
- 4/12/2024 12:00:00 AM
About Huntington, West Virginia
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