Software Support Engineer jobs in Illinois

This opportunity is for a self-starting individual to join a professional software development team and participate in all areas of software development from definition, design, development, and validation.

The Messaging Engineering Team develops a full range of products which form the underpinnings for a wide range of TIBCO's products and technologies but are also available directly to our customers to handle some of the toughest data distribution problems around in terms of speed, lowest latency, highest performance, and breadth of scale.

Our customers are in areas including finance (exchanges, brokerages, hedge funds, and market makers for whom time literally is money), transportation, distribution, logistics, to consumer information providers (supporting apps presenting near real-time information like weather, scores, and news) using our WebSockets support to push their data out to mobile devices. Our software forms the nervous system of large scale, highly distributed, event-driven systems worldwide; whether they are running on a LAN, across a world-wide WAN, in the cloud, or reaching out to mobile devices.

In addition to messaging, our team here is building one of the most advanced in-memory, distributed data grid products to bring memory-speed access to multiple terabytes of information in a very high performance, incredibly scalable, and robust way.

This is challenging work. We're working on highly distributed and parallel systems from the top all the way down to the low-level protocol levels. Our messaging products are built on a C and GoLang base with language bindings for most other major languages. Work is going on across our product spectrum from low-level protocols to high-level dashboards to advanced monitoring capabilities through highly automated verification systems and highly integrated Continuous Integration / Continuous Deployment pipelines.

• Define, design, develop, and validate new messaging capabilities including areas such as: user interface, core messaging functionality, performance improvements, new feature development, software build and release tooling, and automated validation capabilities
• Full softwire lifecycle from requirements and design through validation and support.
• Work with product support team as needed for product support escalations
• Products covered include TIBCO's proprietary messaging technologies, open source messaging technologies including Apache Pulsar and Apache Kafka, and messaging-related products including management and monitoring products
• Projects can range from single developer efforts to large team projects
• Problems and issues faced are generally related to messaging and associated topics, and may require understanding of broader set of issues and may be complex in terms of their nature or interaction with other products.

• Bachelor of Science degree in Computer Science, Software Engineering, or Computer Engineering with extra consideration given to Master of Science candidates
• Experience with at least one major language such as C/C , GoLang, or Java
• Demonstrable knowledge of computer networking concepts and protocol understanding
• Knowledge of multithreaded and distributed software concepts
• Software development experience which can be based on previous internships or independent efforts such as personal software development projects or open source project contributions
• Enthusiasm and drive to learn new concepts and participate as part of a cooperative and professional software development team

• Network-related experience including network-oriented client applications, servers, or network protocol development
• System software development experience

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at for assistance.