Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
We are seeking intelligent individuals with diverse backgrounds — people, who like to ask questions, solve problems and find better ways to do things.
At KeyBridge, we believe we're only as good as our reputation; after all, we are a respected leader in our industry and 16-time winner of Best Places to Work awards! We want you to like where you work, too. And, if you join KeyBridge, we think you will. Here are just a few of the perks:
Position Summary: The Senior Software Engineer is tasked with maintaining and upgrading existing software, while also being involved in architecting and developing new solutions to eventually replace legacy systems. This role requires a blend of software maintenance expertise and forward-thinking development skills.
Key Responsibilities:
Desired Skills and Experience:
0 Software Support Engineer jobs found in Lima, OH area