Software Support Engineer jobs in Merrimack, NH

Location: Merrimack New Hampshire

Required Top Skills in Resume:

- Python, RestAPI, and Object Oriented programming principals

- Cloud experience (AWS development, but interacting with Azure)

- AI expertise (Amazon Bedrock, ChatGPT) - this will be a heavy AI role so they need a candidate with strong AI foundational components knowledge that is able to build AI components

The Expertise and Skills You Bring (The order of these bullets does not matter)

• Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.).

• 5 years of software engineering experience.

• Certifications preferred: AWS Solutions Architect, AWS Developer, or Kubernetes Application Developer.

• Passion for excellence, automation, innovation and collaboration.

• Eager to learn new technologies, ways of working, and to adapt every day.

• Bring curiosity and a questioning mind-set to work, injecting new points of view to the team.

• Ability to triage, execute root cause analysis, and be decisive under pressure.

• Ability to creatively solve new, interesting problems in a dynamic environment.

• Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships.

• Hands-on experience building and deploying applications using a public cloud environment, preferably AWS.

• Demonstrated experience with building Flask/FastAPI based REST APIs and applying design patterns and object-oriented programming principles to solutions.

• Advanced proficiency in python programming and experience working with libraries like numpy, pandas and NLP (natural language processing) frameworks.

• Experience working with large language model frameworks like Langchain/LlamaIndex.

• Understanding of RAG(retrieval-augmented generation) architecture and proven ability to build advanced applications leveraging the architecture.

• Experience working with Vector Databases and being able to query them with programming languages.

• Demonstrated experience working with cloud AI managed services like AWS Bedrock/SageMaker, AWS CloudWhisperer, and integrating large language models like Azure OpenAI, Google Vertex and open-source models.

• Experience with prompt engineering and applying techniques to build efficient applications.

• Understanding of data structures, algorithms and application of core data science techniques and exploratory data analysis (EDA) skills.

• Understanding of the large language model development, design, testing, deployment, and familiarity with LLMOps.

• Experience with designing and maintaining CI/CD pipelines and proficiency with CI/CD tools (Jenkins preferred).

• strong communication skills and ability to document and provide technical/implementation details.

• Proven understanding/experience of cloud networking, virtualization, storage, containers, serverless architecture/framework, cloud IAM controls and policies.

• Experience managing systems using infrastructure as code tools (CloudFormation, Ansible, Terraform, ARM, ...).

• Demonstrated experience with writing automated tests.

• Experience executing the Software Development Lifecycle in an agile environment.

• Experience with fine-tuning large language models is a plus.

• Experience level: Experienced
• Minimum 6 years of experience
• Education: Bachelors