Software Support Engineer jobs in Minneapolis, MN

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Associate IT Support Engineer
  • Perforce Software
  • Minneapolis, MN FULL_TIME
  • Role: Associate IT Support Engineer
    Location: On-Site in Minneapolis, MN 
     
    Perforce Software powers innovation at an unrivaled scale. Our solutions drive quality, security, compliance, collaboration, and speed across the technology lifecycle. We bring deep domain and vertical expertise to every customer, so nothing stands in the way of success.  
     
    Our global footprint spans more than 80 countries and includes over 75% of the Fortune 100. Perforce delivers solutions for even the toughest DevOps challenges and is trusted by the world’s top brands and notable market leaders, such as Adobe, Apple, Bank of America, Electronic Arts, Intuit, Marriott, NASA, Nvidia, Pixar, Qualcomm, Salesforce.com, Samsung, and SAP.
     
    Position Summary:
    Jim Collins, Director of IT Operations for the IT Operations team at Perforce is searching for a IT Support Engineer I to join the team. We are looking for an individual who is responsible for the effective delivery of high quality basic desktop support services to the Perforce internal user community.
     
    Essential Functions
    • Investigate, troubleshoot and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications
    • Provide installation, configuration and support of desktop computers, peripheral equipment and software
    • Supports the onboarding and off boarding process in relation to IT support.
    • Assists with updates, repairs, upgrades, backups and other maintenance tasks. 
    • Collaborate with the Perforce Infrastructure & Web Applications teams to resolve complex issues and ensure efficient operation of the desktop computing environment
    • Set up new hire workstations in a timely manner
    • Perform routine updates of desktop hardware and software
    • Configure and repair desktop equipment as needed
    • Research IT purchase requests and inform department leadershipand receive / distribute equipment
    • Conduct annual hardware/software inventory
    • Perform annual license updates and routine database updates of antivirus software
    • Provide IT support at Perforce events and company meetings as needed
    • Deliver daily updates on status of current tickets, open issues and projects
    • Other related duties, as assigned
    Required Education, Experience and Skills
    • 2-year computer-related degree or a minimum of -0-1 year of experience  in a heterogeneous environment (Windows, Mac, Linux)
    • Superior customer service skills with an ability to work comfortably with customers with a wide range of personalities and technical expertise
    • Capable in diagnosing and resolving complex problems with computer hardware and software
    • Highly motivated self-starter – able to work quickly and independently with minimal supervision
    • Ability to communicate clearly and concisely, both orally and in writing
    • Strong sense of achievement and willingness to contribute to a dynamic team environment
     
    Working Conditions and/or Physical Demands
    • Must be able to lift 50-100 pounds
     
    If you are passionate about the technology that impacts our day-to-day lives and want to work with people as talented and dedicated as yourself, apply today!
     
    www.perforce.com
     
     
    Perforce is an equal opportunity employer. We value diversity and celebrate its strengths.

  • 19 Days Ago

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Software Engineer IV
  • TCP Software
  • River Falls, WI FULL_TIME
  • As a Software Engineer IV, you will: Work on the TCP Aladtec product, which focuses on addressing the workforce management needs of public safety services such as EMS, fire, and police. Lead a team of...
  • 1 Day Ago

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Software Development Engineer (SSY)
  • DataCore Software
  • Bengaluru, MN FULL_TIME
  • We are looking for an entry level Software Engineer who can act as a key contributor in developing software solutions that supports organization strategy and vision, ensuring alignment between the tec...
  • 1 Month Ago

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Software Development Engineer (SSY)
  • DataCore Software
  • Bengaluru, MN FULL_TIME
  • We are looking for an entry level Software Engineer who can act as a key contributor in developing software solutions that supports organization strategy and vision, ensuring alignment between the tec...
  • 2 Months Ago

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Sr. Software Development Engineer - SSY
  • DataCore Software
  • Bengaluru, MN FULL_TIME
  • Role: We are looking for Windows Developer with Windows Services / Applications Development background with good hands on experience on Windows Operating Systems, as a key contributor in developing so...
  • 2 Days Ago

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Sr. Software Development Engineer (Swarm)
  • DataCore Software
  • Bengaluru, MN FULL_TIME
  • Role: DataCore is looking for a Senior Software Development Engineer to help build design and evolve our core object storage engine. This role requires the ability to build and maintain HTML, REST-API...
  • 2 Months Ago

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0 Software Support Engineer jobs found in Minneapolis, MN area

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IT Support Technician - Minneapolis, MN
  • Desert IT Solutions
  • Minneapolis, MN
  • Job Description Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 50,000 Annually Duties and Responsibil...
  • 4/16/2024 12:00:00 AM

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Desktop Support Specialist
  • CWT Meetings & Events
  • Minnetonka, MN
  • Job Description **CWT** is one of the world's leading digital travel management companies and as a Business-to-Business-...
  • 4/16/2024 12:00:00 AM

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Senior Technical Support Specialist - Minnetonka, MN - 2026670
  • UnitedHealth Group Incorporated
  • Minnetonka, MN
  • **COVID-19 VACCINATION REQUIREMENT UPDATE:** We have updated our COVID-19 policy for new and existing employees. Learn m...
  • 4/16/2024 12:00:00 AM

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Microsoft 365 Engineer (100% Remote)
  • Optomi
  • Minneapolis, MN
  • Microsoft 365 IT Engineer (100% Remote/Contract) Optomi, in partnership with a major client in the healthcare industry, ...
  • 4/16/2024 12:00:00 AM

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Desktop Support Engineer
  • Olson Technology
  • Minneapolis, MN
  • Job Description Job Description Job Description: Olson Technology is looking for a technology enthusiast that loves to h...
  • 4/15/2024 12:00:00 AM

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IT Systems Support Specialist
  • Japs-Olson Company,LLC
  • Minneapolis, MN
  • Job Description Job Description Founded in 1907, Japs-Olson Company is an industry leader in the commercial printing and...
  • 4/14/2024 12:00:00 AM

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Desktop
  • Robert Half
  • Minneapolis, MN
  • Robert Half has a client with a mid-level desktop support position available in need of support on their team. The focus...
  • 4/12/2024 12:00:00 AM

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Chemical Data and Analytics Engineer/Scientist (Level DOE)
  • Doosan Bobcat
  • Minneapolis, MN
  • Job Information The Chemical Data and Analytics Engineer / Scientist is responsible for the delivery of information, ana...
  • 4/12/2024 12:00:00 AM

Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest. Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$73,281 to $98,105
Minneapolis, Minnesota area prices
were up 1.4% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020