Software Support Engineer jobs in Omaha, NE

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

D
Senior Software Engineer
  • DMSi Software
  • Omaha, NE FULL_TIME
  • As a Senior Software Engineer at DMSi, you will be responsible for developing great customer-centric solutions that delight our users and enable our customers to do business more effectively in the future. You will be a part of an agile delivery team that believes in all the software development practices as a craft. It starts with understanding the customer’s need, designing, or adapting a solution that brings both our customers and our company business value, and ends with your team ensuring that it is meeting the needs of the user through feedback. You will use your skills to design, develop, test, deploy, and support the team’s solutions. The ideal candidate for this role has a curiosity for the customer and for learning to write software using best practices to create something that is extensible and adaptable for the future.

    How we work:

    • Engage in a collaborative agile team focused on frequent delivery of valuable features to gain feedback from and an understanding of customer usage.
    • Apply user centric design principles and work with UX design teammates to improve our users’ experience.

    RESPONSIBILITIES AND DUTIES:

    Solutions Architecture

    • Application of technology to meet the business needs of DMSi’s customers
    • Design and build multi-tier systems that allow for flexibility and adaptation for current and future needs
    • Execute and iterate to verify architectural approach for a team’s solutions
    • Apply secure development practices on the team
    • Set and apply guidance within a team and in collaboration with other developers within the shop.

    Development

    • Translate functional requirements into code that meets the needs and quality expected by our customers
    • Write clean, modular, and testable code
    • Create user interfaces that meet accessibility and usability patterns
    • Build robust and efficient application programming interfaces (APIs) using various frameworks and tools
    • Ability to apply or set new patterns and apply these to the code you support

    Quality

    • Understanding of quality practices that help our teams create maintainable and performant systems
    • An understanding of quality and how to structure our code to make it more testable and to write tests at different levels of the code based on an understanding of risk
    • Understanding of application security vulnerabilities and best practices to mitigate

    Mentoring

    • Coaching and mentoring of teammates on patterns and practices that enable collaborative software craftsmanship and help improve understanding, efficiency, and quality

    Requirements

    • Utilize stories in an agile team as conversation starters to understand the needs of an end user
    • Create stories that enable a team to improve a system by addressing evolving design debt or by improving the tooling for a system or developer experience

    Technical Excellence

    • Apply judgement to incorporate key technical concerns effectively into product development including security, instrumentation, quality and monitoring, and technical debt
    • Integrate and respond to application monitoring and performance tooling to assist in the teams understanding of system performance, reliability, and trends in system responses that signal customer impact

    KNOWLEDGE, SKILLS AND ABILITIES:
    Application of design principles.
    Strong diagnostic, analytic, troubleshooting, and problem-solving skills.
    Be a learner who stays up to date on new technology, collaborates to learn and shares out to others.
    Knowledge of software development methodologies and practices, especially Agile/iterative development processes.
    Able to rapidly experiment, create proof of concepts, and learn from frequent feedback.
    Creation of adaptable / extensible architectures and a broad understanding of systems.
    Advanced Skills in working with version control tools such as GIT with a drive to incorporate automation and quality gates in the CI/CD pipeline.
    Previous experience working in distribution and/or working with ERP solutions is a plus.

    EDUCATION AND EXPERIENCE:
    BS or MS degree in Computer Science or a related technical field or 5 years of application development experience.

    WORK ENVIRONMENT & PHYSICAL DEMANDS:
    Normal office environment with use of computers and telephone systems; no unusual physical demands.
    Ability to travel as needed, including rental car and air flight.

     

     

  • 13 Days Ago

D
Manager of Customer Support
  • DMSi Software
  • Omaha, NE FULL_TIME
  • The Manager of Customer Support has a pivotal role in enhancing our customer experience and driving operational excellence. The Manager will be responsible for designing, implementing, and centralizin...
  • 8 Days Ago

D
Product support specialist
  • DMSi Software
  • Omaha, NE FULL_TIME
  • ERP Product Support Specialist Job Category : Customer Service Requisition Number : EDISP01292 Showing 1 location Job Details Description The ERP Product Support Specialist is responsible for the supp...
  • 18 Days Ago

D
Lead Quality Engineer
  • DMSi Software
  • Omaha, NE FULL_TIME
  • As the Lead Quality Engineer, you will lead the creation of the team’s risk-based quality strategy and drive the application of the best tools and practices within the team. The lead engineer will col...
  • 11 Days Ago

S
Software Engineer
  • SAIC Career Site
  • OFFUTT AFB, NE FULL_TIME
  • Description SAIC has an opportunity for a Web Developer (Software Engineer) in Omaha, NE. This work will be within the U.S. Strategic Command (USSTRATCOM) Mission Assurance (MA) Division and require p...
  • 23 Days Ago

S
Software Engineer
  • Sentar
  • Bellevue, NE FULL_TIME
  • Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering...
  • 10 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Software Support Engineer jobs found in Omaha, NE area

A
Desktop Support
  • Applab Systems Inc
  • Omaha, NE
  • Hi, Hope you are doing good!! I am Baiju represented to Applab Systems and I have an excellent job opportunity for you. ...
  • 3/28/2024 12:00:00 AM

E
PC / Desktop Technician
  • e-Solutions Inc
  • Omaha, NE
  • Job Description Job Description Job Title: Deskside Support Location: Omaha, NE USA Duration: Long Term Contract Require...
  • 3/28/2024 12:00:00 AM

D
Desktop Support Engineer
  • Diverse Lynx
  • Omaha, NE
  • Role: Desktop Support Engineer Location: Omaha Nebraska Onsite Duration: Fulltime Responsible for troubleshooting, insta...
  • 3/27/2024 12:00:00 AM

D
Desktop Support Specialist
  • DMSi Software
  • Omaha, NE
  • ** Desktop Support Specialist** **Job Category****:** Customer Service **Requisition Number****:** DESKT01249 Showing 1 ...
  • 3/27/2024 12:00:00 AM

A
Desktop Support Technician - Part Time - 1 day/week
  • A3 Staffing Solutions
  • Blair, NE
  • Job Description Job Description Desktop Support Technician • Support of Windows OS/Microsoft Office Suite in an enterpri...
  • 3/27/2024 12:00:00 AM

F
Senior Mainframe z/OS Engineer ( Remote/ Work from Home)
  • First National Bank of Omaha (FNBO)
  • Omaha, NE
  • ABOUT FNTS As a nationally recognized Cloud Service Provider, FNTS has a proven history guiding our customers through th...
  • 3/27/2024 12:00:00 AM

O
Desktop Support Technician-Onsite
  • Ovation Workplace Services Inc.
  • Omaha, NE
  • Job Description Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to...
  • 3/25/2024 12:00:00 AM

A
System Support Specialist - On Site (Omaha, NE) - Direct Hire
  • Akkodis
  • Carter Lake, IA
  • **** this role is on site in Omaha, NE ****this role is contract to hire Akkodis is seeking a Systems Support Specialist...
  • 3/24/2024 12:00:00 AM

Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$65,266 to $87,395
Omaha, Nebraska area prices
were up 0.8% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020