Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Job Title: Software Engineer Intern
Department: Research and Development
Reports to: Chief Science Officer
Hours Available: M-F 8:00am-5:00pm EST (1-hour lunch break)
FLSA Class: Non-Exempt
EEO1 Classification: Professionals
Physical Address: 1953 Langston Street, Rock Hill, SC 29730
Salary Range: $25.00 - $30.00 (Actual compensation will be determined based on experience, location, and other factors permitted by law)
Why Work @ BEDGEAR?
If you’re looking for a career and not just a job, BEDGEAR provides a work environment that accelerates growth for all its team members. Keeping up with the everyday challenges of a fast-growing consumer goods company demands a team of all-in players, who are focused on continuous improvement, collaboration, leadership, and have a growth-mindset. If you want to elevate yourself personally and professionally, surrounding yourself with others that share the same values, beliefs, and behaviors will provide the support and extra push to reach new heights and smash new goals. At BEDGEAR you can expect to find successful teammates who exemplify our core values of being:
HUNGRY - HUMBLE - CURIOUS - CLEVER - COMMITTED - HUMANITARIAN
Summary: We here at the Bedgear Research & Innovation Lab are on the front lines of innovation in performance sleep and recovery systems. Our team works together to help the company grow and expand to stay ahead of the curve. We allow for a high degree of freedom in different research projects, to permit researchers to learn and grow at a pace that benefits everyone.
Essential Functions (include but not limited to):
We are looking for software engineers with a background in computer science or related fields. We are looking for individuals who are experienced and have a grasp of software system design, architecture and building graphical user interfaces. Examples of projects may include designing different software tools and interfaces (Desktop / Mobile/ Web) for trade shows, tools to be used in Bedgear affiliate stores, equipment for bio-mechanical measurements, and data analytics projects. We will work with you to help you learn and progress in your career. Fast prototyping and innovative research are at the core of the experience here at Bedgear’s Research & Innovation Lab.
Key Responsibilities:
This job description is intended as a general guideline and should not be considered an exhaustive list of responsibilities. The Manufacturing Materials Manager may be required to perform additional duties as needed to support the manufacturing department, as well as be tasked with special projects as needed.
MUST HAVE:
Ability to prioritize effectively and operate efficiently; use sound judgment to make rational decisions; ability to recognize opportunities and evoke change where applicable; must be objective v. subjective; strong follow-up skills; intrapersonal skills; excellent communication skills; attention to detail and process orientation; problem-solving skills; coaching and mentoring skills; must have a thorough understanding of company’s confidentiality agreement.
Qualifications/Requirements:
Education/Experience/License Requirements:
Desired Skills (preferred, but not required):
About BEDGEAR® PERFORMANCE®
Launched in 2009, BEDGEAR® is the brand of Performance® that provides innovative bedding by focusing on an active lifestyle and well-being. BEDGEAR’s sleep solutions are engineered with Performance fabrics that are temperature neutral and instant cooling and maximizes airflow to allow the body to naturally regulate its temperature. With a core belief of One Size Does Not Fit All™, BEDGEAR has redefined the way people view sleep by developing interactive in-store experiences and breathable bedding products that are personally fit to a consumer based on specific factors, including body type, sleep position and temperature. BEDGEAR is dedicated to integrating environmental responsibility into product development to ensure less returned goods are being sent to landfills. BEDGEAR is essential to the rest and recovery routines of professional athletes and active people who need to maximize their sleep. A proud manufacturer in the USA, BEDGEAR offers mattresses, pillows, sheets, blankets, pet beds as well as travel, kids and baby products that often feature removable and washable covers to maintain a clean and healthy sleep environment. BEDGEAR is represented in more than 4,000 retail stores across the globe and has earned more than 220 U.S. and worldwide patents, trademark registrations and pending applications. Sleep Fuels Everything®!
Learn more at bedgear.com.
BEDGEAR® is proud to be an Equal Opportunity Employer that participates in the E-Verify program!
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