Software Support Engineer jobs in Sacramento, CA

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Senior Software Engineer, Support Tools (Full Stack)
  • Keeper Security, Inc.
  • El Dorado Hills, CA FULL_TIME
  • We are seeking a highly motivated and experienced full stack Senior Software Engineer (Java/MySQL/AWS/Javascript) to join our Support Tools team. The ideal candidate will be a positive and collaborative team player with a strong background in both front and backend development. We are looking for someone to grow with our team in a fresh, fun, and innovative environment. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area!

    Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for expanding and architecting Keeper’s Support Tools!

    About Keeper

    Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and StateRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

    About the Role

    As a full stack Senior Software Engineer, you will be joining an elite team of technical powerhouses within our Keeper Dev team. Play a pivotal role designing, developing and maintaining our internal support tools used by Keeper employees. You will work closely with cross-functional teams to deliver high-quality software solutions that meet both user and business requirements.

    Responsibilities

    • Own the ability to self-start and prioritize, plan, organize, and manage multiple tasks efficiently, in a demanding environment
    • Collaborate with product managers, designers, and other engineers to define and implement software solutions
    • Design, Develop, and maintain secure and scalable solutions for Keeper’s Support Tools
    • Utilize Java, MySQL, AWS, JavaScript
    • Balance multiple concurrent projects with varying priorities
    • Write clean, maintainable, and well documented code
    • Conduct code reviews
    • Troubleshoot and debug issues to ensure the performance, reliability, and security of applications
    • Excel at communicating with technical and non-technical teams
    • Stay up-to-date with emerging technologies and best practices in software development
    • 5 years of professional experience in full-stack software development
    • Bachelor’s or Master’s degree in Computer Science or equivalent discipline or equivalent experience
    • Strong experience with Java, JavaScript, HTML, CSS and popular frameworks/libraries (e.g., React, Angular, Vue.js).
    • Experience with database design and management (MySQL)
    • Familiarity with cloud platforms (AWS)
    • Excellent problem solving and communication skills
    • Proven ability to work in an agile development environment
    • Due to this role’s involvement in GovCloud, all applicants must be a US Person. A “U.S. Person” is defined as a U.S. citizen or a Lawful permanent resident (Green Card holder).”
    • Medical, Dental & Vision (Inclusive of domestic partnerships)
    • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
    • Voluntary Short/Long Term Disability Insurance
    • 401k (Roth/Traditional)
    • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
    • Above market annual bonuses

    Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal

    E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Classification: Exempt

  • Just Posted

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QA Engineer
  • Intelliswift Software Inc
  • Rancho Cordova, CA FULL_TIME
  • QA Automation Engineer This position is hybrid / onsite in either the greater Sacramento, CA area or greater Atlanta, GA area. Job Description: Executes test cases and or automation scripts . Identifi...
  • 22 Days Ago

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Software Engineer
  • Ledgent Technology
  • Davis, CA FULL_TIME
  • Job DetailsJoin a Software Company that integrates with all major EHR's in the Healtcare field as a Medical Software EngineerType: Direct Hire (no contract period)Location: Davis, CA / 100% OnsiteResp...
  • 15 Days Ago

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Senior Software Engineer
  • Pinnacle Group
  • Davis, CA FULL_TIME
  • Job DetailsOnsite: Davis, CA Responsibilities include: Collaborate with your peers designing, developing, and deploying new software features on a modern web application Plan priorities and meet deadl...
  • 3 Days Ago

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Software Engineer - AWS - Senior
  • HTC Global Services
  • Sacramento, CA FULL_TIME
  • Job Details HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our client...
  • 6 Days Ago

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Lead Software QA Engineer
  • Lorien
  • Sacramento, CA FULL_TIME
  • Job DetailsDescription: * 8 years' experience in functional testing and automation with a minimum of 3 yrs as a technical lead for an onshore/off-shore team of 5 senior test engineers in mid-large siz...
  • 12 Days Ago

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0 Software Support Engineer jobs found in Sacramento, CA area

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Technical Support Engineer
  • Confidential
  • Folsom, CA
  • Position Description: We are looking for a Technical Support Engineer to provide enterprise-level assistance to our exte...
  • 4/24/2024 12:00:00 AM

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Desktop Support
  • ICONMA
  • Fairfield, CA
  • · Core duties are hardware setup/configuration rebuilding workstations for all clinics across the organization.
  • 4/24/2024 12:00:00 AM

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Desktop Support Technician
  • Golden 1
  • Sacramento, CA
  • The Desktop Support Technician is responsible for managing, deploying hardware, software, operating systems and upgrades...
  • 4/23/2024 12:00:00 AM

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End User Support Specialist / IT support
  • Connective Talent
  • Folsom, CA
  • Details: Offices: The main Office is in Folsom, CA - this is an onsite role with driving to other sites as needed Type: ...
  • 4/23/2024 12:00:00 AM

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Helpdesk Support Technician Level 3
  • Vision Quest Information Solution
  • Roseville, CA
  • Job Description Job Description MSP (Managed service provider) of 20+ years based in Roseville is looking for a Tier 3 I...
  • 4/23/2024 12:00:00 AM

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Technical Support Engineer
  • Confidential
  • Folsom, CA
  • Position Description: We are looking for a Technical Support Engineer to provide enterprise-level assistance to our exte...
  • 4/22/2024 12:00:00 AM

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Desktop Support
  • ICONMA
  • Fairfield, CA
  • · Core duties are hardware setup/configuration – rebuilding workstations for all clinics across the organization.
  • 4/21/2024 12:00:00 AM

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Desktop Support Technician
  • eTeam, Inc.
  • Rancho Cordova, CA
  • Experience Required 2+ Years as a Desktop Support Technician Looking for a skilled desktop support technologist with exp...
  • 4/21/2024 12:00:00 AM

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$74,663 to $99,954
Sacramento, California area prices
were up 2.5% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020